Business Analysis Articles

Feb 19, 2018
508 Views
2 Comments
A long, long time ago in a land far, far away…. a project delivery team was busily spending their days delivering projects. They were tasked with delivering change projects and often these included software delivery. This team consisted of people with a variety of skillsets, personalities and...
A long, long time ago in a land far, far away…. a project delivery team was busily spending their days delivering projects. They were tasked with delivering change projects ...
Since 2009 we have enjoyed reflecting on what’s happened the previous year on projects and making predictions for the upcoming year. Here are some of the recent trends we hav...
During a recent presentation to business analysts, I used one of my consulting projects as an example of how to apply an analysis technique we were discussing. A member of the audi...

Latest Articles

Oct 16, 2016
7263 Views
15 Likes
1 Comments

Operational business decisions happen every minute of every day in your organization. You’d like to think that business managers can truly manage them. You’d also like to think that the results of those decisions are comprehensively correct, consistent, traceable, and repeatable (high quality). But are they? Based on real-life evidence I strongly suspect they often are not.... When IT professionals talk about “decisions” they often mean branch points within the deep systemic logic executed by machines – classic decision points in data processing. I don’t mean that either.

Oct 09, 2016
10422 Views
79 Likes
2 Comments

The difficulty of gathering information and establishing requirements, owing to the chaotic nature of the business world, is clear to see. Every business analyst must overcome their own Mad Tea Party if they are to be successful in carrying out their mission. As Alice is confronted with the unreliability of the Hatter, the March Hare, and the Dormouse, so too is the analyst faced with unreliable stakeholders. In her attempts to gain an understanding of the never-ending tea party, Alice’s use of elicitation is effectively useless in the face of endless riddles, an unconventional sense of time, and undependable characters.  Analysts find themselves in comparable environments with various degrees of chaos and unpredictability. 

Oct 02, 2016
9483 Views
70 Likes
0 Comments
We implemented A/B testing into our product 6 months ago. During that time we conducted a variety of A/B tests to generate insights about our user's behaviour. We learnt a lot about our specific product. More generally, we learnt about how to run valuable A/B tests.
Sep 26, 2016
10366 Views
59 Likes
0 Comments

Process Flows are usually used for user facing projects/systems, although their cousin, the System Flow, can be used in virtually the same manner to document system processes and logic.  When on an agile project, the Product Owner (PO) or Business Analyst (BA) will usually elicit the high level process flow (L1) in a sprint 0 or planning type phase. From there, during that same planning type phase, the L2 processes to be created will be prioritized and the PO or BA will usually work on the 1-2 highest priority process flows at the L2 level. This is to build the initial backlog.

Sep 18, 2016
10096 Views
78 Likes
0 Comments
Chaos, by its very nature, is impossible to control completely, and so a business analyst who enters into their own chaotic Wonderland will be presented with difficulties immediately. Throughout Alice’s adventures down the rabbit hole, she is confronted with a complete absence of structure, a lack of clear information, and a cast of frantic characters. In their role, a business analyst must strive to find order in the chaos, just like Alice. As Alice is faced with riddles, the business analyst is faced with information that is either unclear or unavailable. They must solve the riddles and establish structure, all while appeasing the residents of Wonderland.
Sep 11, 2016
9616 Views
32 Likes
7 Comments
Visit any active discussion forum for business analysts and aspiring BAs, and invariably you will find at least one thread asking how to develop domain knowledge, either in a new industry, such as health or insurance, or a new business function, such as marketing or supply chain management. Alice just got a job working for the first time in financial services, and is worried that her lack of experience in this domain will get in the way of her doing a great job. Bob keeps getting his resume ignored for analyst jobs in government agencies because most of his experience is in ecommerce applications. What to do?
Sep 06, 2016
7638 Views
20 Likes
0 Comments

To ensure the continuity of operational business knowledge, no organization should ever depend on absent brains – or even on brains that could (and eventually always will) become absent in the future. To say it differently, your operational business knowledge should be encoded explicitly in a form that workers you have never even met yet can understand.

Aug 29, 2016
12256 Views
96 Likes
2 Comments

Business analysis is an indispensable function in all business organizations, performed at myriad forms and scales.  Maintaining high quality of business analysis consistently is a challenge to many organizations. Inconsistent business analysis output quality results in undesirable project outcomes, poor decisions, operational disjoints and missed opportunities.  This article uses an actual case to discuss how low quality business analysis impacts an organization and what improvement initiatives the organization implemented to address the problems.

10937 Views
69 Likes
0 Comments

Most discussions about software requirements deal with business information systems and similar projects. The world is also full of products that use software to control hardware devices, broadly called embedded systems. Among countless examples are cell phones, television remote controls, kiosks of all sorts, Internet routers, and robot cars.  This is the first article of two that will discuss some of the requirements issues that are especially important to embedded and other real-time systems.

11585 Views
68 Likes
1 Comments

Given the right circumstances, even good people can go astray as our psychology push us down the slippery slope of questionable behavior.   A little bit of knowledge about the forces that drive us to cheat can go a long way helping avoid bad behavior. Here are some common landmines to become aware of so you can make sure to defuse them as you embark in a new BA project

9881 Views
33 Likes
2 Comments

The problem with many Unified Modeling Language (UML) educational texts is that they present the various concepts each in isolation; so you see a use case diagram for one problem domain, a class diagram for an entirely different problem domain, and you never get to see the important traceability between the diagrams.

In this case study we aim to put it right by working through a single problem from use cases and activity diagrams, through sequence diagrams and state diagrams, to class diagrams and component diagrams. We have arranged the case study as three distinct perspectives or aspects as follows.

10450 Views
70 Likes
0 Comments

The context diagram and the use case diagram are two useful techniques for representing scope. This article describes two other methods for documenting scope: feature levels and system events.

Jul 27, 2016
8122 Views
30 Likes
0 Comments
Opportunities abound for new and experienced analysts to advance their careers if they are willing to increase their knowledge of analytics, metrics, and Business Intelligence. In the meantime, following these five steps will help get you and your organization on your way to being a well-measured one.
Jul 24, 2016
21332 Views
51 Likes
0 Comments
Business analysts’ performance and how we could measure it appeared to be a hot topic of interest for the Business Analysis community.   “If you can’t measure it, you can’t manage it” (Peter Drucker) – this statement hides lots of questions for the Business Analysis managers, like what to measure, how to assess, quantifiable or qualifiable metrics to use? 
10364 Views
46 Likes
0 Comments
Often I come across situations where a BA is unprepared or under-prepared in approaching the requirements elicitation process. This leads to irritated business users, incomplete requirements, significant delays, reworks, and poor opinion about BA's in general. I decided to put together a list of prerequisites that a BA must complete before commencing requirements elicitation process.
Page 6 of 62First   Previous   1  2  3  4  5  [6]  7  8  9  10  Next   Last   





Featured Digital Library Resources 
Copyright 2006-2015 by Modern Analyst Media LLC