Business knowledge is simply knowing your business—its facets, strengths, weaknesses, competition, challenges, positioning within the market, and readily available solutions to its daily problems. Strong business knowledge should inform everything you do. So, what you learn and hear in discovery should be filtered through your business knowledge. What you define in your requirements should also be informed by your business knowledge. As one business analysis writer puts it, “I’ve always been of the opinion that I’d like to know as much as I can about whatever I can because you never know when something you learned may come in handy.”[2] The following four areas are the ones, specifically, according to BABOK, that you’ll want to apply yourself to.
Consider the situation where you are the business analyst who is planning project work according to the BABOK guidelines. The project manager wants to plan their time spent on business analysis activities. You produce a report of the BABOK that shows tasks that the project manager is expected to contribute to.
This article describes an analysis I performed of the Business Analysis Body Of Knowledge v3 (BABOK). The result of this analysis is a model contained in the Visual Paradigm modeling tool. This model captures 461 pages of the BABOK, from the Business Analysis Key Concepts chapter through to the end of the Techniques To Tasks Mapping chapter.
The purpose of the Trips-R-You Flight Booking Case Study is to provide an integrated, end-to-end set of requirement examples. In IIBA® BABOK® V3 terminology, end-to-end means from Business Requirements to Stakeholder Requirements to Solution and Transition Requirements. This case study, and associated artefacts, use the more traditional business terms Goals, High-level Requirements (HLRs), and Detail Requirements. Only functional requirements are addressed, and only within the context of a project chartered to deliver an IT-based solution.
The success of process improvement projects is greatly influenced by good planning for gathering requirements or user stories. Part of the planning is identifying which of the analysis techniques will be effective for the elicitation of business needs with stakeholders. One objective for these techniques is to enhance project team collaboration by establishing a common understanding of the business process, thus providing a knowledge basis for developing changes. This article explores using job task instructions as an analysis technique for supporting project team collaboration by providing a platform to keep team members informed with the decisions on workplace changes.
So how do we incorporate design thinking in Business Analysis in a value-add way? Take the following thoughts into consideration when working on your next project that involves building or significantly updating a customer-centric application.
Author: Michael Roy, Business Analysis Professional / Requirements Leader
Michael is a solutions-focused Business Analysis professional with extensive experience leading change initiatives at a tactical and strategic level.
The context diagram and the use case diagram are two useful techniques for representing scope. This article describes two other methods for documenting scope: feature levels and system events.
Gathering and documenting requirements to develop software is often seen by business analysts as their core task. Actually, they are there to deliver value to the business—everything else is secondary.
I never really understood the hubbub associated with system design. People tend to look upon it as a complicated process. Actually it's not, yet the corporate landscape is littered with disastrous system projects costing millions of dollars, all because developers overlooked some rather simple principles for design and focused on technology instead.
This article reviews the complexity of the role of the business analyst (BA) facilitator in obtaining a stakeholder agreement (i.e., a consensus or a compromise) on solution features and/or user requirements. The BA facilitator achieves this agreement by maintaining a neutral posture in guiding the stakeholders though a dialogue in a series of meetings.
Most of the projects inevitably struggle at some point or the other if the scope is not defined properly. The right note to start a project is to have a clear Project and Solution/Product scope at hand. It is very critical for a Business Analyst to clearly understand and define the Solution Scope in black and white before even going into the Requirement Elicitation phase. This article focuses primarily on key aspects of understanding and defining Solution Scope in traditional methodologies.
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