Sep 13, 2020
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Business analysts are expected to be the ones who will create plenty of documentations that will guide the design, implementation and maintenance phases of a system. Documents varies from Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), System Requirement Document (SRDs), Project vision Document, Requirement Management Plan and other. Also a business analyst may contribute to the formation of a Request for Proposal (RFPs), validate and comment on contracts and write user manuals and other type of explanatory documents regarding a solution. It is crucial the documentation created to add value. Every party that has access to documentation must find easily what is looking for and after reading it to gain specific knowledge and understanding of a specific issue.

As a business analyst you will have to decide how will present the information in a document in order to maximize value for he readers. Include diagrams, screenshots, pictures, as well as text descriptions at your documents. Apply what is suitable taking into account the context and the specific characteristics of the project. Tailor any template or approach to the specific context. The solution team will use the diagrams more than the words, especially since they are most likely going to render the words into diagrams for development anyway. The business community may relate to a drawing of a screen layout better than to a three-page textual description of the same screen layout.

Sep 07, 2020
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Business people call remote meetings virtual or on-line sessions, or simply conference calls. For many years we have been utilizing this form of communications to save time and money. Due to the global virus pandemic, remote meetings are now not just convenient, but a necessity for maintaining social distancing. Fortunately we have technology that assists us in managing these remote sessions to not only hear the stakeholders, but see them as well. However, remote stakeholder interviewing and meetings have their additional challenges beyond face-to-face encounters. Regardless of the technology used, we need to be keenly aware of these additional negative risks and pursue mitigations.

Aug 30, 2020
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In the computer age, we’ve limped along literally for a human lifetime without blueprints for business knowledge and the vocabulary used to communicate it. How well is that working out?

If you have any doubt, do a quick internet search on all the problems associated with ‘data quality’ and their costs. Or look at the still dismal success rates of IT projects. Or consider how much sharper your decisions could be if the data were better.

A business knowledge blueprint, whose core component is a concept model, permits you to deeply analyze your concepts, your vocabulary, and your business knowledge. In this post, Ron explains all the critical reasons you need that blueprint.

Aug 23, 2020
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The phrase "project audit" sounds threatening to some, while for others these words have a sense of formalism and bureaucracy. No one particularly likes to have their work checked, especially if the person checking it is an outsider. Most often we've heard the word audit in the context of checking financial or accounting statements. Furthermore, in the past few years, many have encountered an IT security audit. But I'd like to tell about the audit of business analysis processes for one of our company's projects. This service may also be useful to your project.

About ten years ago, I first served as a project auditor in terms of business analysis. First, we created a document that regulates the work of a business analyst — the procedure for developing and managing requirements. Such an audit, for the most part, consisted of checking compliance to these requirements within a specific project. But as part of the audit, I could make recommendations that were not directly provided for by formal documents, but rather based on common sense and my practical experience. Thus, I combined audit and consulting. Based on these results, a plan was drawn up, and then the implementation of this plan was checked as part of the next audit.

Aug 16, 2020
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Business Analysis journey is typically triggered by a desirable change. A change that although may appear local in impact, restricted inside a defined project scope, it can have an effect of many hidden aspects of an organization’s ecosystem. Strategic outlook and mindset is a common trait of successful business analysts. Having in your mind the desirable future and seeking for opportunities in order to contribute with your tasks at the overall efficiency, success and sustainability of the organization you work for, can make the difference.

Aug 09, 2020
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It is strange how something that is supposed to be simple is actually so complex.  Something that is supposed to be a matter of linear career progression can actually end up in a state of a continuous loop, with no way of terminating such a loop.  A point of stagnation and frustration. This is a quandary facing many intermediate business analysts. They do not know how to shift gears and move one notch up and be senior business analysts - who play a strategic role in helping their business stakeholders bring their strategies to life through the right initiatives.

Aug 01, 2020
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Good news is that the adoption of an agile approach is increasing with more and more projects being successful. As a business analyst / project management professional, it is important to understand how success is measured for Agile projects? What are the key performance indicators and metrics?

In this article, I am going to list down the top metrics for measuring the success of Agile projects/approaches.

Jul 26, 2020
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The majority of IT business analysts spend their careers in “reactive mode”. They are assigned to tasks like define the requirements for a new partner loyalty program, create user stories for an enhancement to a billing system, and go about delivering their artifacts.

Data-inspired analysts are those analysts who make a conscious decision to “go upstream” and find data to help their organizations identify the areas of value creation with the highest return on investment before jumping into “solution mode”.

Jul 19, 2020
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An agile organization is characterized by having a comprehensive portfolio of optimized business process and business capability maps grouped by their role in value creation for the customers and support of the business strategy.  These maps are linked to all the other disciplines such as finance, governance, resource management, talent management, and customer experience.   Thus, Corporate IP can be securely delivered to the point of need. 

Jul 12, 2020
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I spent a lot of time in the past half-century doing software work: requirements, design, user experience, programming, testing, project management, writing documentation, process improvement leadership, writing 7 books and many articles, consulting, and training. Sure, there were some side trips along the way,.... But basically I’m a software guy. Over all that time, I’ve accumulated numerous insights about the software business. Here I offer 66 of those lessons. Perhaps you’ll find them as helpful as I have.

Jul 05, 2020
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Requirements management is a critical function for business analysis. Requirements management is focused on ensuring that the business users and stakeholders have the following information available...  But the more important question to have answer to and where the real business value is delivered in requirements life cycle management is answering the following questions:

  1. Are the requirements impacting critical business processes?
  2. Which processes have recurring change?
  3. Are the requirements priorities aligned to key business processes?
  4. Which process will be impacted by which requirements?
Jun 28, 2020
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When I began training to be a BA, I never dreamt that I would need to be a salesperson too, in fact, I'm glad I hadn't realized that as it may have deterred me from, what is for me, the most suitable and fulfilling career that I could have wished for.

The answer is simply this: the ability to sell. The better you are at selling, the more senior you are likely to become, and this is true across the whole business, it doesn’t just apply to Business Analysts.

Jun 21, 2020
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As much as we like to think we are now in a dynamic and agile world, most delivery initiatives are still some shades of agile and all shades of waterfall. These initiatives could have adopted an agile outlook and naming convention, but the businesses they support are often still predominantly waterfall – going from one clearly defined task to another until realizing value. Think for example, order to cash, just in time logistics etc.

Jun 14, 2020
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Business process mapping is the most indispensable technique for performance improvement and technology innovation initiatives. More than just boxes and arrows, the process map reveals the “magic” and wisdom of how and why work gets done.

Sadly, too many professionals give process mapping short shrift. Here are 10 tips that will ensure process mapping helps you achieve full potential from your improvement/innovation project.

Jun 07, 2020
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With the surge of coronavirus, the word “Supply Chain “ continuously pops up into the news headlines.  So what is supply chain and how/why is it an area of knowledge each business analyst must master.   One of the biggest misconceptions about supply chain is people think supply chain = logistics or transportation.

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