Business Analysis Articles

Sep 25, 2022
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Where an organization opts to move into agile methodologies that help to provide quick and customized solutions, it is imperative to use a technology that supports agile workflow and application development. There are several Frameworks and Programming Languages in the market that help in buildin...
Where an organization opts to move into agile methodologies that help to provide quick and customized solutions, it is imperative to use a technology that supports agile workflow a...
In this article we focus on record name fields. These fields are intended to contain a user-recognizable value by which a person or thing is known, addressed, or referred to. Unlik...
It is more than important the modern business analyst to focus on the end to end customer experience. A BA shall act as a consultant that listen to the pains of the end users ...

Latest Articles

Dec 01, 2021
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A classification field allows the recording of a meaningful fact about a record instance, with that fact drawn from a pre-established set of values. Online access to values applicable to a given instance might be through a drop-down or pop-up list, or as labelled check boxes or radio buttons. The organization may be interested in just the values, or there may be additional information about each value that the system needs to manage.

Dec 01, 2021
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A point in time field supports a business need for an information system to know when an event took place (or will take place). Date, Time, and Date/Time field values represent a quantity of time involving a specific unit of measure and precision. Like other quantity values, they can participate in calculations (E.g. subtracting one date from another to determine the number of days in-between).

Dec 01, 2021
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Having discussed fields intended to name record instances, we move on to fields intended to satisfy the need to say something quantitative about a record. A quantity field requires particular attention be paid to its unit of measure (UoM) and precision. 

Nov 28, 2021
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Is there something called as Agile BA or DevOps BA? Or is there a dedicated role such as ‘BA in DevOps’? How are Agile and DevOps related? How does BA role change or goes through metamorphosis, when it comes to DevOps?

One day, I got a corporate training enquiry and that is when I heard the term ‘Agile BA’ for the first time. At that time, I had already worked on Agile projects yet nobody had referred to my role particularly as Agile BA. A thought came to my mind, what if there was a job post saying “looking for a ‘Waterfall BA’?” I even heard once: “With DevOps there is hardly any role a need for BA or PM”.

Nov 21, 2021
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As BA's our fundamental job is to understand the business problems proactively, determine the consequences of not solving them, and then define a solution that eliminates or alleviates the problem. When given our directives: (i) a problem exists- define it (ii) provide a solution to that problem- describe it (iii) a change is required in the business to solve the problem- realise it. We must have effective tools in our arsenal, and a sure way to see beyond the bars on the window is to understand the fundamental truth of the situation and reason up from there. A first principles mindset could be that dominant tool to understand the seed to reap the fruits, enabling us to be the change agents that improve business processes and add value.

Nov 14, 2021
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In a previous organization I worked for, I formed a Business Analysis team by bringing 7 business analysis professionals together for the first time.  There were no templates, no standards, everyone was doing work their own way.  I don’t believe in standards for the sake of everyone doing work the same way, but I do believe in embracing what works best in an organization and striving to use that to achieve repeatable success.  I introduced the concept of a Business Analysis Center of Excellence (CoE) to the organization. 

Nov 07, 2021
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Several years ago, I had the opportunity to manage a group of project managers and business analysts. This article reminisces about what shaped my thoughts on managing such a group and hopefully gives you some considerations given the opportunity.

Past Experience

Perhaps negative experiences impress us more than positive ones. What does not kill you, makes you stronger. In the area of managing a group of project managers and business analysts, two negative experiences stand out for me. I was a project manager engaged in a conversation with my boss on my development. I had worked for this person several years. I asked him if he had heard about a group called the “Project Management Institute.” He said “yes” and maybe he should expose the organization to the group. Maybe? I asked the question since I had been working as a project manager without guidance and frankly was a bit upset over the lack of leadership and development. I told myself, “isn’t that the role of management - to develop people.

Oct 31, 2021
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Analytical techniques in process discovery and improvement, including process mining and simulation, have been available for many years. In the past, however, they were used primarily by people with a technical analytical background. The current business environment and technological advances have pushed these analytical tools into the mainstream, where they are being recognized as essential for all levels of business analysts.

Oct 24, 2021
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The concept of resilience is closely connected with the concept of self-leadership as exercising and improving yourself towards being able to lead yourself can help you being able to return.  In the face of a crisis some people ride out uncertainty instead of being overpowered by it. Are there special personal characteristics of these persons? Are they gifted from their birth having supreme quality of genes? Maybe but what they do is exercising certain behaviors. Behaviors that not only triggered by their personal characteristics and their personality but from their willingness and commitment in those behaviors

Oct 17, 2021
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Industry certifications such as IIBA are proven ways to get oneself established in the industry and achieve much-aspired growth in the profession in terms of skill, visibility, personal branding, career growth, to name a few. In fact, it opens a myriad of opportunities for a business analysis professional.  This article is meant for those wishing to achieve IIBA certification on the first attempt without falling for the deadly failure traps.

Oct 10, 2021
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One of the biggest challenges now facing business analysts is this: how do we successfully engage with stakeholders, elicit requirements, and have productive workshops and meetings, without actually meeting in person? The tried-and-tested methods of getting together in a collaborative space, using sticky notes and whiteboards, and bribing attendees with baked goods, are no longer quite so straightforward in a world where some or all of the stakeholders are on the far end of an internet connection.

There are several factors to consider when moving out of the purely physical realm as a business analyst.

Oct 03, 2021
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There’s always more than one design solution for a software problem and seldom a single best solution. The first design approach you conceive won’t be the best option. As one experienced designer explained it:

You haven’t done your design job if you haven’t thought of at least three solutions, discarded all of them because they weren’t good enough, and then combined the best parts of all of them into a superior fourth solution. Sometimes, after considering three options, you realize that you don’t really understand the problem.

Sep 26, 2021
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Is your requirements approach friendly to vocabulary, policies and messages? I mean directly. Wouldn’t it be of great help to your organization in achieving its goals if they were? In our experience, policy sources almost always need interpretation and disambiguation to achieve an effective practicable form. As this column discusses, the rule message ‘Reserved for Green Car’ provides an excellent case in point.

Sep 19, 2021
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It is true that a structural element of the conceptual framework of the BABOK knowledge areas is tailoring. The philosophy that a specific sequential approach does not fit in all circumstances is clear across all the knowledge areas and techniques presented. A business analyst has to critically filter and pick up the most useful techniques and approaches given the specific circumstances.

Sep 12, 2021
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I was teaching a business analysis course recently and noted that few students had used a Fishbone Diagram along with the Five Whys for root cause analysis. This motivated me to write an article on root cause analysis using the combo method along with a short example.

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