Business Analysis Articles

Dec 14, 2025
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“Let’s add AI” is not a requirement. It’s a vague wish that can turn into a costly prototype, a security headache, or an embarrassing production incident if the basics aren’t defined up front.  Business Analysts are in the best position to prevent that outcome...
“Let’s add AI” is not a requirement. It’s a vague wish that can turn into a costly prototype, a security headache, or an embarrassing production incident if...
An inflection point. A forcing function. A once-per-civilization opportunity to prove that human judgment, contextual understanding, and adaptive intelligence remain indispensable ...
This article describes using a Requirements-Friendly Data Dictionary (RFDD) as an alternative to representing a software solution’s data-related requirements as User Stories,...

Latest Articles

Jun 30, 2024
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In business analysis, the Business Analysis Body of Knowledge (BABOK) serves as a comprehensive guide, offering structured methodologies and best practices. However, it is crucial to remember that "the map is not the territory," a phrase coined by the Polish-American philosopher and engineer Alfred Korzybski. He used it to convey the fact that people often confuse models of reality with reality itself. While BABOK is a valuable resource, it is not an absolute authority. Business analysts must exercise flexibility and critical thinking, adapting the guidelines to fit the unique context and needs of each project. Next, we explore why the BABOK should be seen as a guideline rather than a rigid rulebook.

Jun 23, 2024
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Systems analysts play a crucial role in bridging the gap between business needs and technology solutions. To be successful in 2024, they need a mix of technical, analytical, and communication skills.

This is because they have to understand complex systems, determine what businesses need, and ensure that tech solutions meet those needs.

Good systems analysts also have to stay on top of the latest technology trends and be able to work well with both tech teams and non-technical business staff.

 

Jun 16, 2024
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Professionals in the dynamic field of business analysis must constantly adjust to shifting surroundings and a wide range of stakeholder needs. Surprisingly, there are a lot of lessons to be gained from the natural world, especially from chameleons, which are known for their remarkable adaptability.

Let’s discover useful insights that can be applied to the subject of business analysis as we examine the striking parallels between a chameleon and a business analyst (BA).

Jun 09, 2024
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This article discusses the role of Capability-Based High-Level Requirements (HLRs) when an organization has chosen to acquire a Commercial-Off-The-Shelf (COTS) information system. The objective of the system is to contribute to the solution to a business problem or help take advantage of a business opportunity.

Jun 02, 2024
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Integrating choice architecture into the requirements analysis and design definition knowledge area can provide significant advantages for business analysts. By carefully designing how choices are presented, business analysts can enhance stakeholder engagement, streamline decision-making, and improve project outcomes. As you refine your approach to requirements analysis and design definition, consider how the principles of choice architecture, grounded in the influential work of Thaler and Sunstein, can be employed to create more effective and impactful business solutions.

May 26, 2024
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Navigating agile software development requires awareness of common pitfalls with user stories. Avoiding the mistakes of over-reliance on user stories, treating them as specifications, and not defining user roles clearly can significantly improve your process. By integrating diverse documentation techniques like wireframes, prototypes, and use case specifications alongside user stories, teams can achieve a more holistic and detailed understanding of requirements. This approach fosters collaboration, clarity, and alignment, ultimately leading to more successful software solutions.

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Every decision-making group should first decide how they will arrive at their conclusions by selecting appropriate decision rules.  Too often, when people begin to collaborate on some initiative, they don’t discuss how they’re going to work together. An important—and sometimes adversarial—aspect of collaboration is making high-impact decisions that influence the project’s direction. 

May 12, 2024
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Well-crafted strategic plans are mapped in detail from business design to agile solution delivery and execution to enable the necessary changes within an organization in response to customer needs, competition, and innovation. To achieve its strategies and goals, a firm needs to map and disseminate them cohesively throughout its organization using its entire planning ecosystems from executives, mid-level managers, strategists, business architects, enterprise architects, change managers, process experts, business analysts, and agile experts using the 7 levels of strategy mapping.

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In the realm of software development, the clarity and accuracy of software requirements are pivotal for project success. Traditionally viewed as static documents to be archived post-project, this perspective neglects their ongoing potential.

Living software requirements is a paradigm where these documents evolve continually with the software, serving as an enduring source of truth. This approach not only maintains relevance but also actively shapes the software’s lifecycle, promoting adaptability and precision in development processes.

They ensure that as software grows and changes, the documentation is not left behind, thus avoiding the pitfalls of outdated or irrelevant information - because often zero documentation is worse than out of date documentation!

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My boss is from the old school and he keeps talking about our ‘requirements repository’. We are trying to do agile, specifically Scrum. Are the user stories the requirements repository in Scrum? What should I tell him?

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Although use cases are valuable for many projects, sometimes event analysis is a more effective requirements elicitation technique. Valuable as they are, use cases aren’t the ideal tool for every type of product. A complementary requirements elicitation strategy is to explore the various events that a system or product could experience and how it should respond to each of them. The response depends on what state the system is in when it detects the event. Event analysis is particularly well-suited for middleware products and real-time systems that include both software and hardware components.

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 In today's agile and automation driven times, knowing relevant aspects of brain's mode of working will help. It will help with finding more optimal (and conscious) ways to improve creativity and adaptability in our work. In turn this will help in becoming more successful as a Business Analyst. Let's explore a few scenarios from a business analyst's job. Let's validate if the steps are re-used because they work the best (default mode). Or it is because they are actually suited for the situation.

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In the world of Business Analysis, where interpersonal skills, communication skills, and analytical acumen are celebrated, there exists a silent yet enormous barrier that often goes unnoticed—the barrier of “Fear.”  To ascend from being a proficient business analyst to a truly exceptional one, it is important to confront and conquer the Top 10 Fears...

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In complex environments, cognitive load (relating to tax complexity and multiple inputs that affect decision-making) can significantly hamper the quality and efficiency of project choices. High-performance business analysts can play an integral and important role to avoid this issue by advocating for the adoption of a decision-making compass to deliver insight to stakeholders about how well their objectives may be satisfied by potential alternative courses of action. The next time you’re embarking on a high-stakes project, make sure you have a decision-making compass ready to use, even if only informally defined. While there is no guarantee that applying it to project choices will completely eliminate the risk of mistakes, it will no doubt help move things in the right direction and maximize performance.

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As a seasoned application architect who once walked in the shoes of a business analyst, I understand the desire to embark on a career transition journey. Making the leap from analyzing business processes to designing intricate software systems may seem daunting, but I'm here to tell you that it's not only possible but also incredibly rewarding. Drawing from my own personal experience, I want to offer some advice and encouragement to fellow business analysts who aspire to become application architects.

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