Being required to produce documents that create massive information bloat and don’t add value is frustrating as it slow projects down and creates additional project cost that isn’t needed. It’s a headache for Project Manager, Business Analyst and everyone on the team. What we need is the smallest set of information that can be verified and validated quickly that directly ensures the highest quality outcome of the project.
Gathering and documenting requirements to develop software is often seen by business analysts as their core task. Actually, they are there to deliver value to the business—everything else is secondary.
I am constantly coming across alleged ‘business analysts’, many new to the industry, sauntering confidently into a project or an organization. Typically, the first thing they do when assigned requirements elicitation is organize a workshop. These people are engaging, charming, energetic, and, in many cases, evangelistic. They are very adept at gaining the undivided attention of their audience. However, their primary and, in most cases, their only concern is determining what the client wants and what the problem is without a thought to a workable action plan to improve anything.
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