Business Analysis Training Course Directory

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Practical Usability Testing  --  VISIT
 Visits: 8 Updated: Sun 08/09/2015 @ 05:57 RATING: 

Progressive testing of websites and software applications is a critical component of creating a user-centered design. It is important to check if they support the users' needs, limitations, mental models and cognitive styles.


Learn quick and practical usability testing techniques—ranging from simple paper prototype tests to cutting edge remote testing—for the entire interface design life cycle and accurately predict how users will experience your applications.

Who should attend

Usability practitioners, website/intranet developers, application developers, interface designers, project managers, quality control personnel, market researchers, and graphic artists.

What you’ll learn

  • Survey the scope of usability issues
  • Know the four factors that drive your testing
  • Know the appropriate test and when to use it
  • Learn tests that uncover problems with content organization, task flow, and brand strategy
  • Conduct performance-based tests using paper and functioning prototypes
  • Review advanced prototype testing that adds precision to your performance measures
  • Design and conduct a remote test
  • Learn to analyze web traffic logs
  • Review a 10-point checklist of the critical components of a successful usability test plan

What you get

  • Real-world examples and practical tips from our instructors who are also active user experience (UX) consultants
  • Hands-on individual and group exercises to ensure conceptual understanding
  • Training package that includes:
    • A comprehensive student manual
    • A student exercise book
    • A summary study guide
    • Usability glossary
    • Usability resources
    • Quick reference guides
    • A ten-point usability test checklist
    • Quick reference guides


There are no prerequisites for this course.

Cost, location, and contact information

$1,450 for 2-day in-residence training. Contact or visit for course dates, location details, package pricing, and certification information.


Design of Software Systems – Best Practices  --  VISIT
 Visits: 19 Updated: Fri 07/31/2015 @ 07:34 RATING: 


This introductory course explores the main approaches to handling risks associated with software projects - developed by analyzing thousands of successful and unsuccessful projects. These approaches are known as “best practices of software engineering”:

  •         Develop Iteratively
  •         Manage Requirements
  •         Use Component Architectures
  •         Model Visually (UML)
  •         Continuously Verify Quality
  •         Manage Change

 The practices, implementation rules and CASWE tools are described in the IBM Rational Unified Process on their website. The presentation includes a detailed description of the roles, artifacts and activities in software development processes including best practices.

Target Audience:

Analysts, business analysts, developers and team leads that want to get an insight into the best practices of software engineering.


  •  Provide guidelines for software project activities that can significantly reduce the risk of project failure. The practices are strongly related to CMMI level 2
  • Define the role of IBM RUP methodology as a framework of best practices


  •         Best practice – Develop Iteratively
  •         Best practice – Manage Requirements
  •         Best practice – Use Component Architectures
  •         Best practice – Model Visually (UML)
  •         Best practice – Continuously Verify Quality
  •         Best practice – Manage Change
  •         IBM RUP as a framework of best practices


 It is recommended to have had previous experience in software projects.


ВАВОК: Requirements Lifecycle Management  --  VISIT
 Visits: 1 Updated: Fri 07/31/2015 @ 07:10 RATING: 


The course is designed for business analysts and systems analysts, who need to understand the key tasks, the contents of input and output documents as well as operation techniques for domain analysis. This will allow participants to understand how to gather the necessary information about the customer’s business and requests in order to create a high quality solution, within a reasonable amount of time.

The course is based on materials from the International Institute of Business Analysis (, specifically the BABOK® Guide, and is dedicated to one of the BABOK Knowledge Areas, namely Requirements Management and Communication (ВАВОК Chapter 4). The course introduces the basic concepts and terms of the BABOK® Guide, briefly describes the structure of the guide in general, and then sets out in detail to describe the tasks in the specified BABOK Knowledge Area.

Target Audience:

Analysts, business analysts and team leaders who need to understand the objectives and content of the tasks performed during the requirements elicitation and domain analysis phases in accordance with the BABOK® Guide


  1. Understand the activities and considerations for managing and expressing requirements to a broad and diverse audience. These tasks are performed to ensure that all stakeholders have a shared understanding of the nature of a solution and that the stakeholders with approval authority are in agreement regarding the requirements that the solution has to meet.
  2. Learn to communicate requirements in order to help stakeholders reach an agreement. Because stakeholders are people with different backgrounds and business expertise, this communication is both challenging and critical to the success of any initiative. It involves determining which sets of requirements are relevant to a particular stakeholder group and presenting those requirements in an appropriate format for that audience.
  3. Discover how to manage requirements in order to understand the effects of change and how to link business goals and objectives to the actual solution that is developed and delivered. Over the long term, it also ensures that the knowledge and understanding of the organization gained during the business analysis process is available for future use.


  •         BABOK® Guide. Structure and key terms
  •         Manage Solution Scope & Requirements
  •         Manage Requirements Traceability
  •         Maintain Requirements for Re-use
  •         Prepare Requirements Package
  •         Communicate Requirements


You must pass the final test of the “REQ-002 Development and Management of UML Requirements and Use Case Model Workshop” course or complete this course at the training center.


ВАВОК: Requirements Elicitation  --  VISIT
 Visits: 46 Updated: Fri 07/31/2015 @ 06:53 RATING: 


The training is focused on requirements elicitation, which is the key task of business analysis. During the training we will look at a number of techniques related to this step, with conditions for their application, and their strengths and weaknesses. Another topic of discussion will be a universal framework for the requirements elicitation process. Understanding the basic steps of the process and the way they relate to each other as well as a number of best practices and techniques will allow you to gather the necessary information about the customer’s business and requests in order to develop a high quality solution, within a reasonable amount of time. During the training participants will also work with "Focus Group" and "Prototyping" techniques.

The course is based on the materials from the International Institute of Business Analysis (, specifically the BABOK® Guide, and is dedicated to one of the BABOK Knowledge Areas, namely Elicitation of Requirements and Needs of Stakeholders (Elicitation, BABOK Chapter 3).

Target Audience:

Systems analysts, business analysts, experts in business processes, product managers, team leaders, who need to understand the objectives and content of the tasks performed during the requirements elicitation stage in accordance with the BABOK® Guide V 2.0


Get an insight into the basic terms and concepts of business analysis in accordance with BABOK® Guide V 2.0

Explore a variety of requirements elicitation techniques:

  • Focus Group (+workshop)
  • Observation
  • Prototyping (+workshop)
  • Document Analysis

Get an idea of the scope, advantages and disadvantages of requirements elicitation techniques

Study the framework of the requirements elicitation process in accordance with BABOK® Guide V 2.0


  • Introduction to Business Analysis
  • Basics of requirements elicitation
  • Requirements elicitation techniques
  • A framework for requirements elicitation in accordance with the BABOK® Guide

BABOK: Business Analysis. Planning and Monitoring  --  VISIT
 Visits: 55 Updated: Fri 07/31/2015 @ 06:47 RATING: 


This course provides a description of the main challenges that need to be solved at the business analysis stage, their basic attributes, such as the "input" and "output" data as well as the techniques used in solving them. It will show the relationship between tasks at the developed artifacts level and the role of this stage in the overall set of steps for most typical IT projects. All this is designed to help you plan and control the seemingly chaotic process of business analysis.

The course is designed on the basis of BABOK ® v2.0.

Target Audience:

  • IT Business \ System Analysts
  • Requirement Analysts


  • To give a clear understanding of the need to plan and monitor Business Analysis activities
  • To help find the best approach to business analysis, based on the parameters of the project and the organization itself;
  • To give a clear understanding of the risks associated with Business Analysis activities
  • To teach participants how to plan the interaction among stakeholders based on their individual characteristics (level of authority, the company's interest in the project, the degree of involvement in the project, etc.)
  • To teach participants how to select and use quantitative measures to monitor and asses the quality of the Business Analyst


  • What is Business Analysis?
  • Who is the analyst, what is his position?
  • What are the responsibilities of the analyst? What are his objectives?
  • Stakeholders. The concept of an "interested person"
  • Areas of Knowledge Business Analysis (in compliance with the BABOK ® v2.0)
  • Area of expertise: Business Analysis Planning and Monitoring:
  • Structure of Knowledge
  • Tasks
  • General description of the developed artefacts
  • Input and output data
  • Elements
  • Techniques
  • Stakeholders involved in the task


Participants should be experienced Busyness \ System or Requirement Analysts.


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