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BA03 - Writing Effective Business Cases  --  VISIT
 Visits: 30 Updated: Sun 07/03/2016 @ 07:59 RATING: 

Course Title: Writing Effective Business Cases 

2 Day Workshop – Course BA03

BA03 – Writing Effective Business Cases


Course ID: BA03

Credits: 14 PDUs/CDUs

Course Duration: 2 days

Course Level: Intermediate


Prerequisites:  This course suitable for both novices and experienced people who need to develop and justify the business case. It is recommended that participants complete the BA01 – Business Analysis Essentials course prior to enrolling.

Course Abstract:  Learn the steps to effective business case development and support your strategic business recommendations with sound budgeting and financial back-up. The one course you need to make high-impact recommendations and receive full management support for your ideas.



Course Objectives:

Students will be provided a deep exploration of how to perform pre-project activities necessary to develop a well-structured business case. The course begins by providing students an understanding of the business analyst’s role in pre-project activities. Techniques are provided to support the business analyst in analyzing the current state business environment, identifying the current business problem (or opportunity) and creating a ‘situation statement’ to communicate to decision makers why a change is required in the business. Students then explore how to go about determining a desired future state and identifying the needed changes and capabilities that will support the enterprise in achieving the business need. A thorough exploration of the business case is presented, including feasibility analysis and the various areas of a solution option the business analyst must explore in order to build a convincing business case.  Students learn the components of a well-structured business case and walk away understanding how to logically present a business case and obtain buy-in. Techniques are also discussed to help prepare a business analyst for the challenges that often are presented when delivering business cases to management.


Note: This course is compliant with IIBA’s Business Analysis Body of Knowledge (BABOK® Guide) version 3 standard in business analysis and is aligned with and upholds the practices as discussed in PMI’s Business Analysis for Practitioners: A Practice Guide.


§  Full Student Guide

§  Requirements templates


Intended Audience: This course is intended for intermediate business and requirements analysts who are looking to improve their business case development and presentation skills. This course is also a great fit for project managers and product owners who work closely with business analysts or who perform some form of business case work themselves.

Learning Objectives:

§  Understand the role of the business analyst within the business case process

§  Understand the main professional associations and standards that support business analysts in the industry

§  Discuss the benefits of business case creation

§  Explore how to define the business need

§  Describe the role of the business analyst in  supporting the enterprise to determine how to optimally invest in the right project initiatives

§  Explain how to identify stakeholders and the significance to the pre-project activities

§  Discuss the importance of analyzing the enterprise

§  Describe and explore the activities performed to assess the current business environment

§  Explain how a business analyst describes a ‘future’ state environment including how to identify gaps in enterprise capabilities

§  Present and explore how to define the scope of a solution

§  Describe the activities performed and techniques used to determine viable solution options

§  Explore various techniques for evaluating solution options including feasibility and risk analysis

§  Thoroughly understand the purpose of conducting a feasibility assessment

§  Discuss and practice a number of business analysis techniques that support the business case process  

§  Explore the components of a business case

§  Describe how the business case supports decision makers in making go/no-go decisions

§  Demonstrate how to assemble the output from pre-project activities into a well-structured business case

§  Present techniques for presenting business cases to top level managers and obtaining buy-in

§  Discuss methods for preparing for challenges during business case delivery

Contact Deborah Kenney at or call us at 978-618-6152


Online Fundamentals of Use Case Modelling Course  --  VISIT
 Visits: 24 Updated: Sun 07/03/2016 @ 07:58 RATING: 

Course Description

Fundamentals of Use Case Modelling course uses an integrated case-study based approach.

This is a beginner to intermediate level course and hence suitable for fresh as well as experienced business analysts. This course is ideal for those who want to learn use case modelling but do not want to spend hundreds of dollars or spend extensive time in self study.

With this business analysis training, you will be able to acquire skills to create use case diagrams, write detailed use case descriptions and scenarios. You will also be able to talk confidently about use case modelling in your business analyst interviews.

In this course, you will get introduced to the key concepts and terms of requirements analysis before you learn specifics of use case modelling. In the introduction to use case modelling, you will learn purpose of use cases, and components of use case diagrams such as actors, use cases and the associations between them.

You will learn to write detailed use case descriptions, identify actors and use cases and also learn steps involved in writing use cases incrementally in a well defined structured way. You will also learn to write scenarios to analyse various ways in which a use case can be performed.

The whole course will take less than 2 hours to complete.

This course includes lectures with examples and case study to help you learn concepts of use case modelling. You will be able to attempt quiz at the end of each session to check your understanding. You will also be able to download a sample use case that is used as a part of the case study as well as a self-explanatory use case template for personal or commercial use.

What are the requirements?

  • Prior experience or knowledge in requirements analysis would be useful

What am I going to get from this course?

  • Over 8 lectures and 1 hour of content!
  • Understand benefits of use cases as compared to conventional ways to define systems requirements
  • Understand essence of use case modelling and learn to create use case diagrams
  • Learn to write detailed use case descriptions and scenarios
  • Learn steps involved in writing use cases

What is the target audience?

  • Novice to intermediate Business Analysts
  • Professionals from development, testing, quality, sales support, project management and end-users aspiring to play the role of Business Analyst


1. Course Coverage

2. Introduction to the key concepts

3. Introduction to use case modelling

4. Writing Use Case Descriptions

5. Identifying actors and use cases

6. Steps in Writing Use Cases

7. Writing Scenarios 

Get up to 50% Discount 


BACP02 - Certified Business Analysis Professional (CBAP®) Exam Preparation  --  VISIT
 Visits: 38 Updated: Tue 04/19/2016 @ 10:07 RATING: 

Course Title: Certified Business Analysis Professional (CBAP®) Exam Preparation

4 Day Workshop –

BA-CBAP02 - Certified Business Analysis Professional (CBAP) and Certification of Competency in Business Analysis (CCBA) Exam Preparation Course

Certification Track

Course ID: BACP02

Credits: 28 PDUs

Course Level: Intermediate/Advance

Target Audience:

You should already have extensive experience gathering, documenting, validating and managing requirements, whether your role was as a business analyst, systems analyst, project lead, project manager or subject matter expert or something similar. 


This course is suitable for experienced people who wish to prepare for the CBAP exam. In order to attain CBAP certification, you must meet the standard IIBA certification qualifications listed on the IIBA webpage (under certification).

  • Minimum 7500 hours of BA work experience aligned with the BABOK Guide in the last 10 years for the CBAP exam and 3,750 CCBA exam
  • Minimum 900 hours in four of the six knowledge areas
  • Minimum 21 hours of Professional Development in the past four years
  • Two references from a career manager, client or CBAP recipient
  • Signed Code of Conduct

Course Objectives: Prepare participants to take Certified Business Analysis Professional (CBAP®) exam based on the BABOK®v2.0 Edition from the International Institute of Business Analysis. In the evolving world of Business Analysis, there is an increasing demand for effective and experienced Business Analysts who have obtained the IIBA Certified Business Analyst Professional (What makes this course different)? 

The course is about you:  understanding your learning style, leveraging your professional background, knowledge and experience, identifying those areas where you need to expand and solidify your knowledge, identifying learning and study techniques that work best for you to help you to make the most of your study time, and focus your time and energy where you will benefit most.  We use a variety of interactive study methods to immerse you in the BABOK® Guide, including practice quizzes, small group breakouts, memorization techniques and online research, all facilitated by a professional CBAP-certified instructor who understands how to help you learn best.  At the end of every module, you will write a practice test, measure your performance, and identify your study priorities.

In this course, you will learn to:

      Successfully navigate the CBAP/CCBA application process

      Apply to write the exam

      Develop your own personal study plan

      Use the BABOK Guide® as your primary study tool

      Network with other business analysts who are studying, or who have recently taken the exam

      Apply proven study techniques, and

      Identify those areas where you need to study the most


All participants receive the following:

      Study guide for each knowledge area

      Practice exams (with answers)

      Exam score calculator spreadsheet

      Personal study plan template

      Spreadsheet to help with the application to write the exam

      PowerPoint template for flash cards


Course Outline

1.      Introduction

         What is IIBATM  Certification?

         Why should you earn a professional certification?

         Benefits for your organization

         Available study resources and how to use them


2.      Develop Your Personal Study Plan

         Describe what you have to do to apply, and to successfully write the exam.

         Understand your learning style

         Develop your study plan, schedule and budget

         Learn how to measure and track your study progress


3.      An overview of the BABOK® Guide

         Introduce the 6 Knowledge Areas, tasks, techniques and underlying competencies

         Start to apply the BABOK® Guide as your primary study reference

         Get familiar with key terms like domain, solution, capability, and requirement

         Understand the roles of key stakeholders in business analysis

         Learn great study tips to the BABOK® Guide


4.      The Elicitation Knowledge Area

         Learn how to use a combination of elicitation techniques to elicit unstated and implied requirements, and to confirm elicitation results

         Investigate those techniques with which you are least familiar


  1. Enterprise Analysis

         Describe the role business analysis plays before a project is initiated

         Apply key concepts like Business Goals and Objectives, and Business Case


  1. Requirements Analysis

       Learn how to use visual models to analyze, document and validate requirements

       Apply key techniques like Prioritization and Backlog Management

       Apply different requirements verification and validation techniques


7.      Solution Assessment and Validation

         Understand how to determine the solution approach

         Apply measurement techniques to aid with benefits realization

         Apply techniques to support the smooth implementation of a solution.


8.      Requirements Management and Communication Knowledge Area

         Understand how to apply key concepts like traceability and scope control


  1. Business Analysis Planning and Monitoring Knowledge Area

         Plan requirements elicitation, documentation and validation on a specific initiative

         Determine the business analysis approach to a plan-driven, or waterfall-type of project, and a change-driven, or iterative (agile) type-of-project

         Describe how to measure and monitor the performance of business analysis work


10.  How To Apply To Write The Exam

         Start your application to write the CCBA or CBAP exam, using the spreadsheet provided with this course

         Understand what the IIBA will allow and will not allow as valid BA experience

         Learn how to calculate your eligible hours

Contact Deborah Kenney at or call us at 978-618-6152


BA-PBA04 PMI Professional in Business Analysis (PMI-PBA®) Exam Preparation  --  VISIT
 Visits: 9 Updated: Tue 04/19/2016 @ 10:03 RATING: 

Course Title:
PMI Professional in Business Analysis (PMI-PBA
®) Exam Preparation

4 Day Workshop – BA-PBA04

BA-PBA04 - PMI Professional in Business Analysis (PMI-PBA®) Exam Preparation Course

Certification Track

Course ID: BA-PBA04

Credits: 28 PDUs

Course Level: Intermediate/Advance

Target Audience:

§  Practitioners who have been performing business analysis for at least three years

§  Certification prospects who are planning to take the PMI-PBA® exam in the next 3-6 months

§  Students who desire to learn more about the PMI-PBA® certification exam and process

§  Any Certified Business Analyst Professional (CBAP®) considering obtaining a BA certification from PMI


Before taking this course, students should fulfill the Project Management Institute (PMI®) requirements for business analysis and general project experience.  We recommend students read about these requirements in the PMI-PBA® Handbook.


·         This course provides 28 of the required 35 contact hours needed to fulfill the PMI business analysis training requirements. We offer many other PM and BA courses that earn PMI PDUs to meet the full 35 hour requirement.

·         A separate application to take the PMI-PBA® examination is required. We recommend that participants begin their PMI-PBA® application before taking this course, although it is not necessary.

·         We recommend students read the PMI-PBA® Handbook and PMI-PBA® Examination Content Outline prior to the course.


For maximum preparation value, students should be prepared to take the PMI-PBA®exam within 3 months of completing the prep course.


Course Level: Intermediate/ Advanced.

About the Course: This course provides an in-depth review of the business analysis knowledge, skills, and tasks as discussed in the PMI business analysis standard Business Analysis for Practitioners: A Practice Guide. The material within this course provides a solid overview of the activities commonly performed by those fulfilling the business analysis role on programs and projects. The content of this course is fully aligned to the definition of the business analysis practice as detailed within the role delineation survey completed for PMI in 2013. The course is intended to prepare students who are interested in taking the PMI-PBA® exam.



Learning Objectives:

Upon completion of this course, participants will be able to:

Identify the business analysis tasks discussed in Business Analysis for Practitioners: A Practice Guide

State the importance of the five business analysis domains covered by the PMI-PBA®

Assess readiness for taking the PMI-PBA®

Prepare effectively for the exam

Identify other sources to assist in preparing for the PMI-PBA®

Complete the application process                                                     

Course Outline:

Module 1: Business Analysis Overview

Definition of business analysis

Business analysis as a core competency for project success

PMI’s increased focus on business analysis

The project manager and business analyst relationship

The knowledge and skills business analysts require

Types of requirements

Module 2: The PMI-PBA® Certification Process

The difference between a professional certificate and professional certification

The value of professional certification

Eligibility requirements for the PMI-PBA®

The PMI-PBA® application process

The PMI-PBA® exam process

Module 3: Needs Assessment

The Importance of Needs Assessment

Identify Problem or Opportunity

Analyze the Situation

Assess Current State

Recommend Action to Address Business Needs

Assemble the Business Case

Module 4: Business Analysis Planning

The Importance of Planning for Business Analysis Planning

Conduct a Stakeholder Analysis


Define the Business Analysis Process

Plan the Business Analysis Work

Create the Business Analysis Plan & Gain Approval

Module 5: Requirements Elicitation

The Importance of Requirements Elicitation

Plan for Elicitation

Prepare for Elicitation

Conduct Elicitation

Document Elicitation Results

Module 6: Requirements Analysis

The Importance of Requirements Analysis

Plan for Analysis

Model & Refine Requirements

Document Solution Requirements

Validate/Verify/Approve Requirements

Module 7: Traceability and Monitoring

The Importance of Traceability & Monitoring

Approving Requirements

Baselining Requirements

Monitoring Requirements

Managing Requirements Changes

Module 8: Solution Evaluation

The Importance of Solution Evaluation

Plan for Solution Evaluation

Validate the Solution

Evaluate Acceptance Criteria

Facilitate Go/No Go Decision

Obtain Signoff on the Solution

Evaluate Long Term Performance

 Contact Deborah Kenney at or call us at 978-618-6152






Module 9: Studying Techniques

Studying Techniques

Technique Definitions

Technique Categories

Estimating time for Studying Techniques

Module 10: Preparing for the Exam

Developing a Study Plan           

Preparing for the Exam

Reference Materials



Mock Questions/Answers

Glossary of Terms



BA39- Software Testing Workshop  --  VISIT
 Visits: 17 Updated: Tue 04/19/2016 @ 09:59 RATING: 

Course Title: Software Testing Workshop 

BA39- Software Testing Workshop – 2 Days
Course ID: BA29
Credits: 14 PDUs/CDUs
Course Duration: 2 days
Course Level: Intermediate

What you will learn

All too often the software products delivered to the business do not meet their expectations, especially with regard to the quality of the product.  An effective testing process addresses this issue by confirming the functionality and performance of the product prior to its release to the business.


This two day class looks at the business issues which drive the need for a fully functional testing process and describes the components of such a process.  It is designed to help the testers develop an understanding of their role, the process, and the deliverables associated with testing.

Course highlights

·         Develop an understanding about basic concepts associated with software testing

·         See how testing applies to the Software Development Lifecycle (SDLC)

·         Recognize benefits of improved quality of deployed software using testing techniques

·         Identify the key roles, activities and deliverables which make up requirements-based testing

·         Use a business Use Case to define scenarios for testing

·         Learn how to create a test plan and write test cases with test data

·         Understand the process for testing functional requirements

·         Identify the challenges of testing vendor-supplied applications


Who should attend?

This course is designed for developers, systems analysts, and testers who are involved with testing the functionality of technology projects.



It is recommended that the participants have a basic knowledge of the software life cycle

Course contents


Day 1


1.     Background – why is testing important?

a.     Symptoms and sources of quality problems

b.     Benefits of early inspections and reviews

c.     The Quality Maturity Scale

d.     The current state of testing

e.     Challenges in improving quality



2.     The Testing Lifecycle – A process overview

a.     What is a testing lifecycle?

b.     Iterative testing principles

c.     Sample testing types


3.     Testing Types – A process overview

a.     Classifying testing types

b.     System, Integration, Vendor Validation, Regression, Maintenance, etc.



4.     Software Testing - the Basics

a.     Typical problems we encounter with software

b.     The Cost of Quality (CoQ) and the cost of finding defects too late

c.     The four stages of software testing (Unit, Integration, System, User Acceptance Testing (UAT)

d.     Testing best practices

e.     Exercise:  “How would you test it?” – A new technology is presented to the participants and they are asked to brainstorm what would they test to ensure it is working correctly. (15 minutes)


5.     Understanding the Tester’s Terminology

a.     What is requirements-based testing and what is the role of the tester?

b.     Characteristics of a good  tester

c.     The tasks of testing

d.     The documents

e.     Common terms & definitions

                                          i.    The three testing techniques

                                         ii.    Testing visibility (White Box, Gray Box, and Black Box testing)

f.      Exercise: Testing Jeopardy – A fun and fast-paced game of Jeopardy – used as a review of terms, concepts, and roles learned in this lesson . (15 minutes)

Day 2


6.     The Test Planning Process

a.     The importance of test planning

b.     What is a Test Plan?

c.     The six steps for creating a Test Plan




d.     General testing tips

e.     Exercise: “Create a Test Plan” – The participants will identify  test scenarios from a Business Use Case and identify test objectives and high-level test data for each scenario



7.     Test Coverage

a.     What is test coverage?

b.     Using a Requirements Traceability Matrix

c.     Set the testing scope – what to test and what not to test

d.     The Test Coverage Matrix


8.     Creating and Executing the Test Cases

a.     What are the goals of testing?

b.     What is a Test Case?

c.     How do Test Plans and Test Cases relate?

d.     The four steps for creating a Test Case

e.     Exercise: “Write a Test Case” – The participants will be asked to write a high-level Test Case from their Business Use Case and define test data for a portion of the steps

f.      Preparing, running, and documenting the Tests

g.     General testing tips and techniques


9.     Verifying the Test Results

a.     Documenting test results

b.     What is a defect?

c.     How to log a defect?

d.     The “bug” lifecycle

e.     Writing a good problem description

f.      Taking screen snapshots

g.     10 tips to avoid writing bad defect reports

h.     Exercise: “Log a defect” – The participants will write a concise and complete statement to explain a defect

i.      Signing-off on the product


10.   Testing Vendor-Supplied Applications

a.     Challenges of testing vendor-supplied applications

b.     Challenges to the business

c.     Eight steps for testing vendor-supplied applications

d.     Handout: An industry case study for testing vendor products

Contact Deborah Kenney at or call us at 978-618-6152


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