Jul 27, 2025
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This article presents a novel methodology that synergizes user stories with JTBD for complex projects. A thorough literature review is conducted, carefully highlighting the strengths, limitations, and overall benefits of each approach. Next, an integrated framework is introduced, featuring diagrams,...
This article presents a novel methodology that synergizes user stories with JTBD for complex projects. A thorough literature review is conducted, carefully highlighting the strengt...
Customer Journey Mapping (CJM) is all about enhancing the customer experience and getting more people engaged. However, because cyber threats are constantly changing and digital te...
Many books provide guidance on how to create effective user interface displays, a vital aspect of the user’s experience with a software application. But a user often must nav...

More Articles

Sep 15, 2024
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As someone who has worked as a business analyst for more years than I care to admit, one of the most common questions I get is: Which is better, requirements or user stories?” If only the answer were that simple! The truth is, there isn’t a clear winner, because they serve different purposes and complement each other in ways that are essential to a successful project.

I’ve seen teams try to use only one of the two and miss critical aspects of a project. And I’ve seen projects where both were used in tandem, leading to smooth communication, aligned expectations, and a final product that delighted both users and stakeholders. Let me walk you through why both requirements and user stories are important tools in our arsenal as business analysts—and why, as practitioners, we should never limit ourselves to just one.

Sep 08, 2024
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I don’t know if you are, but I am a very visual person.  When I see a diagram or process flow it helps me understand concepts quicker than reading it solely in text.  I have found that my mind just works that way and I tend to always make pictures when I am breaking down something complex or trying to understand a concept. I have found I even document my personal and professional goals visually and I do that through mind mapping.  I have found mind mapping to be a great way of brainstorming and organizing my thoughts and I want to share the magic of mind mapping with you. 

Sep 02, 2024
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I like use cases. There, I said it, and I’m not sorry. Use cases have fallen out of fashion in recent years, being largely replaced by user stories on agile projects. The two techniques can coexist and complement each other, however.  Use cases offer several advantages that user stories lack. This article describes some of the many benefits that use cases can provide and why every business analyst (BA), product owner (PO), and software development team should include them in their tool kit.

Aug 25, 2024
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Business Ecosystem Modeling (BEM) is one such approach that enables organizations to map, understand, and leverage the intricate web of relationships within their ecosystem to drive value. In the context of Enterprise Analysis as outlined in the Business Analysis Body of Knowledge (BABOK Guide), BEM becomes an essential tool for business analysts to guide strategic decision-making, ensure alignment with organizational goals, and navigate the challenges of the modern business landscape.

Aug 18, 2024
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Regardless of the definition, decades of research show that team dynamics and qualities can sway project outcomes. Whether success is about productivity, efficiency, quality, or scope attainment, at the end of the day, it’s the team that would invest the effort to meet these expectations. Research on teamwork reveals that successful teams are psychologically safe, foster shared accountability for the outcomes of their endeavor, exercise reflective practices to facilitate continuous learning and improvement, and embrace diversity and inclusion, among other things. In this article series, we will learn how these team qualities foster a high performance environment and why they are relevant in the context of software development.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

As Business Analysts in Agile teams, we often hear about Definition of Ready (DOR) and Definition of Done (DOD). But beyond the buzzwords, these two concepts are powerful tools to drive clarity, consistency, and quality in our work. Definition of Ready ensures a user story is truly ready for development. It answers: Is this story clear, feasible...
In today's fast-paced digital world, successful projects aren't just built on great code—they're built on clarity. And that clarity often comes from one key player: the Business Analyst. At the heart of every great product or system is a need—a business goal, a customer pain point, or a regulatory requirement. But busines...
I have always loved cooking. I learned from my Grandma June and her kitchen was her sanctuary, a small, warm sunlit space filled with jars of spices, stacks of cookbooks, and the comforting smell of something always on the stove or baking in the oven. Grandma June was as great a cook as she was a teacher to me. She never followed a recipe “to...

 



 




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