To ensure the continuity of operational business knowledge, no organization should ever depend on absent brains – or even on brains that could (and eventually always will) become absent in the future. To say it differently, your operational business knowledge should be encoded explicitly in a form that workers you have never even met yet can understand.

Business analysis is an indispensable function in all business organizations, performed at myriad forms and scales.  Maintaining high quality of business analysis consistently is a challenge to many organizations. Inconsistent business analysis output quality results in undesirable project outcomes, poor decisions, operational disjoints and missed opportunities.  This article uses an actual case to discuss how low quality business analysis impacts an organization and what improvement initiatives the organization implemented to address the problems.

Most discussions about software requirements deal with business information systems and similar projects. The world is also full of products that use software to control hardware devices, broadly called embedded systems. Among countless examples are cell phones, television remote controls, kiosks of all sorts, Internet routers, and robot cars.  This is the first article of two that will discuss some of the requirements issues that are especially important to embedded and other real-time systems.

Given the right circumstances, even good people can go astray as our psychology push us down the slippery slope of questionable behavior.   A little bit of knowledge about the forces that drive us to cheat can go a long way helping avoid bad behavior. Here are some common landmines to become aware of so you can make sure to defuse them as you embark in a new BA project

The problem with many Unified Modeling Language (UML) educational texts is that they present the various concepts each in isolation; so you see a use case diagram for one problem domain, a class diagram for an entirely different problem domain, and you never get to see the important traceability between the diagrams.

In this case study we aim to put it right by working through a single problem from use cases and activity diagrams, through sequence diagrams and state diagrams, to class diagrams and component diagrams. We have arranged the case study as three distinct perspectives or aspects as follows.