Apr 26, 2026
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The article uses the Strait of Hormuz as a powerful metaphor for project governance and risk management. It argues that in complex systems, control does not always belong to the biggest or best-funded player—it belongs to whoever controls the critical chokepoint. For business analysts and proj...
The article uses the Strait of Hormuz as a powerful metaphor for project governance and risk management. It argues that in complex systems, control does not always belong to the bi...
UX design is evolving fast, and the biggest shifts are no longer just about making screens look better. This article explores nine trends redefining digital experiences, from AI-dr...
hidden workflow dependencies, workflow dependencies, business analysis, business analyst, process improvement, workflow redesign, business process management, BPM, value stream ana...

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Gherkin is a language used to write acceptance tests. BA's use Gherkin to specify how they want the system to behave in certain scenarios...  It’s a simple language. There are 10 key words (e.g. Given, When, Then). Because it’s a simple language, it’s understandable by the business. As well as being understandable by the business, Gherkin can be understood by an automation tool called Cucumber. That means Cucumber can interpret Gherkin and use it to drive automated tests. This links BA requirements to automated tests.


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Business analysis is a broad discipline and we have a whole range of tools and techniques at our disposal. We may get involved within projects, but also outside of them. Many BA teams are actively seeking earlier engagement—when we are engaged prior to a project being initiated we can work with our stakeholders to ensure that the problem space is thoroughly understood. We can encourage stakeholders to think about many possible solution options, and can work with them to ensure that the option that is chosen is the best fit and has the best chance of delivering maximum benefit. Early engagement also helps us avoid the 'first solution trap'.
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Ground rules are essential for any meeting. It may be what makes the meeting a success or failure. As a Business Analyst we are constantly organizing and facilitating meetings of various sizes to progress through the SDM (System Design Methodology) for a project. It is important that all sponsors and participants of the project understand what to expect from the upcoming meetings to be organized. Ground rules are generally discussed during the kickoff meeting, documented, and then displayed moving forward.
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Scope creep (also known as feature creep, requirements creep, featuritis, and creeping featurism), however, refers to the uncontrolled growth of functionality that the team attempts to stuff into an already-full project box. It doesn’t all fit. The continuing churn and expansion of the requirements, coupled with inadequate prioritization, makes it difficult to deliver the most important functionality on schedule. This demand for ever-increasing functionality leads to delays, quality problems, and misdirected energy.  Scope creep is one of the most pervasive challenges of software development. 

 

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Disbenefits are changes to on-going operating costs as a result of a project; they could be perceived as positive or negative. These disbenefits are included in defining the Total Cost of Ownership rather than a component of project cost, and is more of a focus for controllers due to its on-going nature rather than one time project savings and revenue.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

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One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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