A long, long time ago in a land far, far away…. a project delivery team was busily spending their days delivering projects. They were tasked with delivering change projects and often these included software delivery. This team consisted of people with a variety of skillsets, personalities and experiences. Some of them were project managers, some were analysis and some were developers. Others were software testers and others were business experts and non-project people.

Since 2009 we have enjoyed reflecting on what’s happened the previous year on projects and making predictions for the upcoming year. Here are some of the recent trends we have discussed: agile successes and challenges, recognize the importance of roles that help maximize value, Scaling Agile, Certification trends in business analysis, etc...

Here are the seven industry trends that we have chosen for 2018.

During a recent presentation to business analysts, I used one of my consulting projects as an example of how to apply an analysis technique we were discussing. A member of the audience asked, “What made this company hire you as a BA consultant to tackle this project, when they already have so many in-house product managers and business analysts on their teams?”

In his classic book Flawless Consulting, Peter Block described three types of roles that consultants might take on: expert, pair-of-hands, and collaborator. Each of these represents a different kind of interaction when working with clients and a different source of satisfaction for the consultant. Business analysts can engage with clients in the same three modes. This article describes some of my experiences with these three modes of consulting engagements.

Intelligent Business Requirements are business needs and objectives that were designed to add business value and promote scalability and innovation.

‘Project success’ is the attainment of predefined criteria that emerge from attainment of user requirements. User requirements, in turn, are defined by an evaluation of the business and functional requirements. Thus requirements pave the path that leads to project success.