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While BABOK and other sources include Behavioral Characteristics as an essential underlying competency for business analysts, many analysts may have only a vague idea of how it applies to their personal work environment, or even exactly what behavioral characteristics are, so let’s define those first.... The term behavioral characteristics simply refers to an analyst’s workplace ethics and character.
The purpose of this brief article is to explain the connection between documenting requirements and contract type. Recently I consulted with a firm eliciting requirements for a new product. In this case, an internal business analyst team was documenting the product requirements by consulting with appropriate stakeholders. The follow-on project intent was to outsource the work to develop the product in the form of a contract.
So how do we incorporate design thinking in Business Analysis in a value-add way? Take the following thoughts into consideration when working on your next project that involves building or significantly updating a customer-centric application.
Author: Michael Roy, Business Analysis Professional / Requirements Leader
Michael is a solutions-focused Business Analysis professional with extensive experience leading change initiatives at a tactical and strategic level.
“We don’t need any up-front analysis: I already know what I want!”
Often these words are followed by a description of a specific type of solution, often an IT system, and often a specific vendor name. Perhaps our executive stakeholder has decided they need to migrate onto the newest platform, the organization needs a new ‘mobile app’, or we need to ‘move all of our data into the cloud’. I can imagine some people will be holding their heads in their hands as they read this paragraph…
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