Jun 07, 2026
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This article explains that Agile teams should not rely only on user stories for requirements and design documentation. While user stories are useful, they may not provide enough detail for complex systems, long-term maintenance, compliance, or stakeholder alignment. Business analysts should use the ...
This article explains that Agile teams should not rely only on user stories for requirements and design documentation. While user stories are useful, they may not provide enough de...
AI will not replace the Business Analyst role, but it can become a powerful companion for improving speed, structure, and quality in business analysis work. The article explains th...
The EU AI Act creates new rules for how organizations use AI, especially in regulated industries like healthcare, finance, transportation, and critical infrastructure. The article ...

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The purpose of this brief article is to explain the connection between documenting requirements and contract type. Recently I consulted with a firm eliciting requirements for a new product. In this case, an internal business analyst team was documenting the product requirements by consulting with appropriate stakeholders. The follow-on project intent was to outsource the work to develop the product in the form of a contract.

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I take the approach that as Business Analysts, the line between requirements and design is an imaginary line. We need to be pragmatic (abandon purist thinking) and not be afraid to wear the design cloak, to adopt design thinking. 

 

So how do we incorporate design thinking in Business Analysis in a value-add way? Take the following thoughts into consideration when working on your next project that involves building or significantly updating a customer-centric application.


Author: Michael Roy, Business Analysis Professional / Requirements Leader

Michael is a solutions-focused Business Analysis professional with extensive experience leading change initiatives at a tactical and strategic level.

 

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Don't underestimate how pervasively across your organization business rule is misunderstood. What is a true business rule?

A true business rule is simply a criterion used in daily business operations to shape behavior or make decisions. The things that IT implements under today’s software platforms are not true business rules; rather, they are mostly encoded representations of business rules.
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I bet everyone has, at least once in their career, heard the expression:

“We don’t need any up-front analysis: I already know what I want!”

Often these words are followed by a description of a specific type of solution, often an IT system, and often a specific vendor name. Perhaps our executive stakeholder has decided they need to migrate onto the newest platform, the organization needs a new ‘mobile app’, or we need to ‘move all of our data into the cloud’. I can imagine some people will be holding their heads in their hands as they read this paragraph…

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iRise gives Business Analysts the tools they need to communicate clearly with both the business and its stakeholders.  They use working previews that can be virtually indistinguishable from the final product.  When business analysts uses iRise to elicit and document requirements: the business analyst becomes a powerful weapon to get to the right answer, ...

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

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Business analysis work has become faster and more efficient over the past few years. Requirements are documented more quickly, discussions are summarized sooner, and solution options are produced earlier in the delivery cycle than ever before. Yet many Agile and product teams are discovering an unexpected truth: as delivery accelerates, the importa...
In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...

 



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