Business analysis is an indispensable function in all business organizations, performed at myriad forms and scales. Maintaining high quality of business analysis consistently is a challenge to many organizations. Inconsistent business analysis output quality results in undesirable project outcomes, poor decisions, operational disjoints and missed opportunities. This article uses an actual case to discuss how low quality business analysis impacts an organization and what improvement initiatives the organization implemented to address the problems.
The Top 10 Trends in Business Analysis for 2016 examines the evolving ways in which BA practitioners can help organizations realize better business value and the shifts needed within the BA discipline to achieve it. The 2016 trends highlight BAs evolution from “order taker and liaison” between stakeholders to an increased focus on being an “agent of change”, and communicating and collaborating about much more than requirements.
As far as the individual change is concerned, what we need to know and do –as business analysts- is “How to design the proper tactics and interventions that institutionalize the change (e.g. new ERP system, redesigned business processes, new organizational structure, new policies, etc.”) at an individual level”.
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