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Improvement of this process at Big Corp began with the manager of the RMA processing team clearly defining the following goals: »» Average overall processing time not to exceed 7 hour SLA »» Keep current RMA staffing levels at or below 20 individuals »» Reduce RMA processing costs by 25%
BPMN is the standard for business process modeling, but business analysts are frequently at a loss for where to begin their process modeling efforts. To help jump-start BPMN process modeling and analysis efforts, we are supplying a set of pre-built models and simulations for popular processes. These models were built through real-world process improvement engagements.
To help jump-start BPMN process modeling and analysis efforts, we are supplying a set of pre-built models and simulations for popular processes. These models were built through real-world process improvement engagements. These models are not expected to match your organization’s own processes, but should help you get a head start on your modeling and process improvement efforts.
BPMN is the standard for business process modeling, but business analysts are frequently at a loss for where to begin their process modeling efforts. To help jump-start BPMN process modeling and analysis efforts, we are supplying a set of pre-built models and simulations for popular processes. These models were built through real-world process improvement engagements. These models are not expected to match your organization’s own processes, but should help you get a head start on your modeling and process improvement efforts.
Business Process Management (BPM) big wins have been limited to a small cadre of process masters... but not anymore. Now everyone is just 7 steps away from process mastery.
This document has been created for Project Managers, Business Analysts, and BPM professionals seeking improvement using proven analysis techniques.
This is a free Add-on to Visio 2003/2007 that I just found.
The tutorial is for a "simple" Hire an Employee process. But it demonstrates the entire range of things that apparently you need to do with BPMN.
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