Leadership & Management

Many organizations are scratching their collective heads over how to build and mature a business analysis center of excellence (COE). Where do we start? What does a business analysis center of excellence look like? Who owns it? How does it evolve? This white paper outlines the standard operating practices necessary for a business analysis center o...

In this column, I summarize the 12 worst of the most common requirements engineering problems I have observed over many years working on and with real projects as a requirements engineer, consultant, trainer, and evaluator. I also list the negative consequences of these problems, and most importantly suggest some industry best practices that can he...

Many managers and others who are not professional requirements engineers tend to greatly over-simplify requirements engineering (RE). Based on their observations that requirements specifications primarily contain narrative English textual statements of individual requirements and that all members of the engineering team are reasonably literate, the...

As outsourcing, global commerce and constantly improving technology continue to change the business world, specialized professionals like scientists, engineers and information technology (IT) workers (including business systems analysts) are increasingly being asked to take on more business-oriented tasks. These tasks can include communicating...

Beware of the colleague or supplier who spends large amounts of time in meetings discussing the format, sequence, and wording of documents they will deliver and very little time on the actual content. Strategically, substance is what counts. In this issue of Strategic Software Engineering I will point to some common problems when form becomes a hig...

Some days, you wish you had telepathy. You just know that your development staff is holding back in some way, but you don’t know how to get them to communicate. Is the project in trouble, but they’re afraid to tell you? Since your software development staff won’t tell you what they’re really thinking, I asked them to confide in us instead. I pose...