Business Analysis Center of Excellence

The Cornerstone of Business Transformation.

The fiercely competitive twenty-first century business environment poses challenges at every turn. Both public and for-profit organizations must be flexible and adaptable to remain competitive. It is through successful projects that organizations manage change, deliver new business solutions, and ultimately, achieve their strategies. However, we continue to struggle to manage complex business change initiatives. Organizations around the globe are striving to improve their business analysis capabilities to: (1) drive changes from strategic goals; (2) invest in the most valuable projects – those that deliver the highest value at the lowest cost and risk; and (3) execute projects optimally to achieve business benefits from the new solutions as quickly as possible. This paper explores our disappointing project performance track record, the nature of twenty-first century projects, the need for a central focus on business analysis as a critical component of organizational transformation, and the role of a business analysis center of excellence in organizations.

Author: Kathleen B. Hass