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Technical Business Analyst - Integrated Technologies Job in Reading, MA

The Business Analyst will work closely with stakeholders across both the commercial (business) and technical teams across the organization to support the Integrated Technologies roadmap, which includes such platforms as:
• Central data warehouse
• HCP data asset
• Campaign automation system
• Healthcare Provider (HCP)-centric CRM system
• Reporting & Analytics tools

The Business Analyst will be responsible for eliciting, understanding and documenting the business needs related to initiatives, the business value delivered, to help drive prioritization decisions and communicate them back to stakeholders. He/she will balance complex requirements across a portfolio of applications, drafting business requirements and facilitating reconciliation across sometimes competing priorities for the sake of integration. The BA will support the development of new platforms critical to the business which will support client programs and HCP-targeted campaigns and communications across Aptus Health’s market-facing products.

The successful applicant must have demonstrated experience scoping and documenting:
• System business requirements and use cases
• Business processes, logic and data flows
• User stories / technical requirements
• Standard and ad hoc reporting requests

The right candidate is happy to be the ‘go to’ person to help translate business needs into sufficient detail for technical teams to understand and execute. He/she will then communicate back to the business in a way that clearly articulates not only the functionality of the system, but the value that it provides internally and to Aptus Health clients. The Business Analyst is an energetic, involved team player.

When something needs to be done they jump in to understand and help make it happen, whether that means querying the data to help answer a business question, digging deep to understand what the numbers mean, interviewing stakeholders to find out what the market priorities are, or raising a hand to bring attention to an issue. He/she is an analytic thinker, knows which questions to ask and asks lots of them to make sure that they understand. He/she has keen attention to detail and an eye for quality and takes responsibility to make sure that the team has the information they need to be successful.

• Overall five years’ experience in business analysis or product management – in healthcare technology, analytics or other software-as-service industry preferred.
• Understanding of strategic business initiatives and demonstrated ability to translate how they operationally and tactically apply to projects and challenges.
• Demonstrated experience collaborating with stakeholders and product teams to create functional requirements / user stories for new platforms that can be understood and built by technical teams.
• Ability to craft information into a format which facilitates clear communication to a business audience.
• Understanding of data modeling & reporting principles, including data definitions, quality and visualization.
• Ability to write intermediate-level SQL and experience developing reports for internal and external stakeholders.
• Manage multiple fast paced, high visibility, complex assignments across functional areas, with strong problem solving skills to identify and overcome challenges.
• Balanced combination of ‘IQ’ and ‘EQ’ - strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively with a diverse group: executives, managers, and subject matter experts.

Education and Experience
• 5 years’ progressive experience in related position
• Bachelor’s degree in related field
• Master’s degree preferred
• Experience with healthcare technology, business intelligence, analytics or other software-as-service preferred
• Experience with digital marketing, campaign automation platforms and/or CRM systems preferred
• Although your technical experience will get you in the door, more important is demonstrated experience understanding the business and its needs and advocating on their behalf to a technical audience.
• Experience working with a distributed team including remote employees across time zones, continents and cultures.
Technical Skills
• Fluent with MS Office Tools, including Visio – and the judgment to know which tool is best for communicating given subject matter to a given audience
• Familiar with Business Intelligence tools and concepts – Tableau, PowerBI, SSRS, Microstrategy or others
• Familiarity with data and database concepts, including reading, writing and executing SQL
• Proficient in collaboration tools - Aha!, Jira, Confluence and Sharepoint preferred
• Comfort and interest learning new tools

The employee is required to travel up to 10% of the time for this job.
Requirements Elicitation|Requirements Management|Requirements Analysis|Facilitation|Problem Solving|Business Rules|Use Case Modeling|Use Stories|Data Flow Diagram (DFD)|Decision Management|Project Management|User Interface Design|Data Analysis|Functional Specifications|Process Flow Diagrams
Additional Skills
No Additional skills required for this job.
Health Insurance|Dental Insurance|Vision Insurance|Life Insurance|401(k)|Tuition Reimbursement
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USA USA: Reading, MA
Aptus Health
55 Walkers Brook Drive
Reading, MA 01867
Full Time
Salary / Pay:
Discussed with Hiring Manager
Business Analysis
Health Care & Pharmaceutical
Job Post ID:
MA Job ID:

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