A use case study is designed to describe a situation in which the program is being utilized by the end user. It will tell a story of sorts describing how the program works and the input of the user. It does not tell how the program was developed. The details of the programming are not included in the use case study. You are trying to express the concept behind the creation.
Author: Tony de Bree
Sometimes the business analyst can be so caught up in a project he or she forgets tried and true methods do not always work. The analysis team is trying to get done what the customer has scoped out and sets up a plan of action. The plan of action requires certain fundamentals. There are times when these rudimentary ideas just do not work for the client. The client can not understand why these steps may be so important. This is when the business analyst needs to step back and ask the same questions as the client. It is all in communication.
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