When I began training to be a BA, I never dreamt that I would need to be a salesperson too, in fact, I'm glad I hadn't realized that as it may have deterred me from, what is for me, the most suitable and fulfilling career that I could have wished for.

The answer is simply this: the ability to sell. The better you are at selling, the more senior you are likely to become, and this is true across the whole business, it doesn’t just apply to Business Analysts.

As much as we like to think we are now in a dynamic and agile world, most delivery initiatives are still some shades of agile and all shades of waterfall. These initiatives could have adopted an agile outlook and naming convention, but the businesses they support are often still predominantly waterfall – going from one clearly defined task to another until realizing value. Think for example, order to cash, just in time logistics etc.

Business process mapping is the most indispensable technique for performance improvement and technology innovation initiatives. More than just boxes and arrows, the process map reveals the “magic” and wisdom of how and why work gets done.

Sadly, too many professionals give process mapping short shrift. Here are 10 tips that will ensure process mapping helps you achieve full potential from your improvement/innovation project.

With the surge of coronavirus, the word “Supply Chain “ continuously pops up into the news headlines.  So what is supply chain and how/why is it an area of knowledge each business analyst must master.   One of the biggest misconceptions about supply chain is people think supply chain = logistics or transportation.