Mar 01, 2026
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This article examines how the job of planning the roadmap and choosing which features should be prioritized is being changed by AI agents, according to this story. Instead of going with their gut, businesses could make better goods, be less biased, and better meet the needs of both users and compani...
This article examines how the job of planning the roadmap and choosing which features should be prioritized is being changed by AI agents, according to this story. Instead of going...
This article introduces a new model for risk management that is led by business analysts (BAs). This model builds upon traditional frameworks by incorporating user-center...
AI can generate requirements in seconds—but BAs know that’s not the same as getting a solution adopted, funded, and delivered without surprises. This article speaks dir...

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It’s important for business analysts to recognize that there is a significant amount of non-technical (i.e. business) detail associated with a system interface capability. The interface is either importing data that’s needed and available in electronic format from another system, or exporting data in electronic format when it’s needed by some other system or organization. The data is either needed in real time or can be processed as a batch job.

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It’s more important than ever for software organizations to build a healthy engineering culture. Healthy cultures rally developers around common goals: shipping high-quality work, continuously improving, and having fun in the process. Your culture is key to recruiting and retaining the talent you need to ship exceptional customer experiences.

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Step one is get knowledge, step two: redesign for effectiveness then, lastly, step three, pull in IT. It is to start from a base of knowing what IT can do to support a more effective design, the costs of development drop to tens of thousands and everything developed gets used – an amazing feat in IT development. And the benefits delivered by the IT system are significant: Real-time visibility of the work, accurate information about demand and activity times, costs and materials employed.
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Corporate mergers and acquisitions (M&A) continue as a critical means for enterprises to meet strategic objectives such as growing market share or acquiring new capabilities. However, rate of successful outcomes has not grown at the same pace as the number or M&As themselves. In this post, Dr. Coghill argues the case for using enterprise architecture to provide increased visibility and clarity around M&A objectives to support improved outcomes. 

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Learning about mental models and how to apply them to their work is one of the best investments for business analysts interested in achieving the level of deep thinking that leads to better outcomes for their projects and organizations.  There is incredible power in using inversion at the outset of a project to imagine ourselves in a future where the solution has not only been delivered, but is in the hands of end-users to get their job done. Rather than simply going through the typical project phases in forward motion, we can then look backward and gain additional perspective into what might go wrong so that preventive steps can be taken to avoid those bad outcomes.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with legacy processes, collecting structured member feedback can be surprisingly underdeveloped. This was the case at the Federal Home Loan Ba...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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