Feb 25, 2015
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People are dealing with really serious things in their personal life and though we would love for those we lead to leave their personal life at the door when they enter work, it's not always that easy. As I've been leading over the last few years I have found that these 5 tips have helped me to lead...
People are dealing with really serious things in their personal life and though we would love for those we lead to leave their personal life at the door when they enter work, it's ...
If you are a Scrum Master of an agile team, your prime purpose is to help the software development team remove obstacles that are impeding progress. The best practice approach in s...
During a recent project where we were adopting aspects of Agile into a very waterfall environment I found myself repeatedly verbalising the concept of ‘definition of done&rsq...

Community Blog - Latest Posts

Every Business Analyst Must Negotiate Like a Pro
In the larger context of life, it is very clear that negotiation skills are very important and that those that have them are better off than those who don’t.  What about in business analysis? Are negotiation skills important?  The answer is an emphatic: YES! You bet they are!&n... Read More...

From Developer in India to Business Analyst Abroad
Business Systems Analyst as a Career Option If you are an IT professional in India, thinking of working abroad, you might want to consider a business/systems analyst position. Why? It’s a position in high demand with high earning potential and which can serve as a great foundation for movin... Read More...

You are not the user : 4 tips to elicit better requirements
I recently had the chance to spend half a day with some customer service representatives (CSR) in one of my organization's call centers, in order to get a better grip on their work and to see how they interact with the multiple systems available to them to better serve our customers. I didn't answe... Read More...

MA Blog - Selected Posts

The Dirty Harry Approach to Requirements, or “Are you Feeling Lucky, Punk?” Solve Problems First, Ask Questions Later - Part 1
Have you ever had to use a map to get somewhere, and after navigating around the wilderness for hours, eventually had to ask for directions because it... Read More...

Why I Don't Use BPMN
First off, let me just say that I really like the BPMN standard, especially the 2.0 Beta specification.  I find the notation to be a powerful and... Read More...

Intermediate Business Analyst Certification Brings Hope for the Junior Business Analyst: CCBA
The International Institute of Business Analysis (IIBA) has recently announced a new intermediate business analyst certification called the Certificat... Read More...

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet




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How a Systems Analyst Breaks up a RelationshipThe System Crashes Every-time the Backspace Key is Pressed
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