May 04, 2015
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As of this writing, the city of Houston is still struggling with their pothole process. The point of this article is not to recommend a solution, but a path to resolution and a profound lesson learned. Not all problems are resolved by just “throwing money” at it. In fact, the lack of a b...
As of this writing, the city of Houston is still struggling with their pothole process. The point of this article is not to recommend a solution, but a path to resolution and a pro...
This article looks at practical experiences of implementing business rules using TDM and SAP from several angles, while also raising some of the questions which I find asked most f...
In parallel with my consulting work, I teach an online course for business analysts on writing better requirements. Invariably, the most skilled participants of the course are the ...

Community Blog - Latest Posts

How To Effectively Use Observation in Projects
Internships can provide some great learning opportunities. I was lucky enough to learn one of the best lessons on the first day of the very first internship of mine. My mentor at the time asked that, for the first 4 weeks, I invest time in every aspect of his business to learn how everything functio... Read More...

Every Business Analyst Must Negotiate Like a Pro
In the larger context of life, it is very clear that negotiation skills are very important and that those that have them are better off than those who don’t.  What about in business analysis? Are negotiation skills important?  The answer is an emphatic: YES! You bet they are!&n... Read More...

From Developer in India to Business Analyst Abroad
Business Systems Analyst as a Career Option If you are an IT professional in India, thinking of working abroad, you might want to consider a business/systems analyst position. Why? It’s a position in high demand with high earning potential and which can serve as a great foundation for movin... Read More...

MA Blog - Selected Posts

Demand for Business Analysis skills is still strong
"The 2009 Benchmark of Salaries and Employment Trends in IT survey from the National Computing Centre says one-third of respondents have experienced a... Read More...

Intermediate Business Analyst Certification Brings Hope for the Junior Business Analyst: CCBA
The International Institute of Business Analysis (IIBA) has recently announced a new intermediate business analyst certification called the Certificat... Read More...

I want to be a Business Analyst… Raise me, mentor me, and set me free!
“Once upon a time, young people learned a trade through years of apprenticeship.” Have you noticed an interesting dilemma faced by those wanting to e... Read More...

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet




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