Jan 29, 2015
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People ask me why I seem to be “black and white” on so many issues. Two reasons come to mind: first, I learned early in school that you do not get credit for making a mistake. If this has changed, please let me know. Second, the nature of my work in the information systems world has taug...
People ask me why I seem to be “black and white” on so many issues. Two reasons come to mind: first, I learned early in school that you do not get credit for making a m...
The question of efficiency in business analysis and, what is more, of potential obstacles that prevent an analyst from being efficient, has always been considered very important. I...
The purpose of this article is to show the expansion of an existing Business Process Model and Notation (BPMN) model due to an increased interest in a partner’s processes. &n...

Community Blog - Latest Posts

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I recently had the chance to spend half a day with some customer service representatives (CSR) in one of my organization's call centers, in order to get a better grip on their work and to see how they interact with the multiple systems available to them to better serve our customers. I didn't answe... Read More...

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If you are managing a team of business analysts or systems analyst you probably have two main goals in mind:  - to make sure your team understand the requirements (the real ones)  - to make sure that you develop a solution which makes sense in the context of your constraints.  Th... Read More...

MA Blog - Selected Posts

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Today was the last day people could provide feedback to the IIBA’s Agile Extension of the BABOK. The most recent draft of the document was published i... Read More...

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