Jan 18, 2015
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The purpose of this article is to show the expansion of an existing Business Process Model and Notation (BPMN) model due to an increased interest in a partner’s processes.  In a previous article, I developed a BPMN model on a home medical process associated with peritoneal dialysis. In th...
The purpose of this article is to show the expansion of an existing Business Process Model and Notation (BPMN) model due to an increased interest in a partner’s processes. &n...
BREAKTHROUGH BUSINESS ANALYSIS – Implementing and Sustaining a Value-based Practice, by Kathleen (Kitty) Hass provides a straightforward implementation framework to ensure yo...
It is certainly true that use cases are a powerful technique for discovering the functional requirements for a system being developed. However, this statement suggests that use cas...

Community Blog - Latest Posts

You are not the user : 4 tips to elicit better requirements
I recently had the chance to spend half a day with some customer service representatives (CSR) in one of my organization's call centers, in order to get a better grip on their work and to see how they interact with the multiple systems available to them to better serve our customers. I didn't answe... Read More...

The Case for System Documentation aka "Developer Is No Longer King"
If you are managing a team of business analysts or systems analyst you probably have two main goals in mind:  - to make sure your team understand the requirements (the real ones)  - to make sure that you develop a solution which makes sense in the context of your constraints.  Th... Read More...

You Must Question Requests from the Business
A while back, I was reading a Computerworld - Singapore article on Business Intelligence and embedded in it was a small, but significant, truth about the business analyst role.  The article points out that a common mistake made by many organizations is to treat the busine... Read More...

MA Blog - Selected Posts

BA ABCs: “B” is for BPMN
#2 in the series: “B” is for BPMN This blog continues a series on BA tools, based on my book “The Business Analyst’s Handbook”. In each blog, I move ... Read More...

The Dirty Harry Approach to Requirements, or “Are you Feeling Lucky, Punk?” Solve Problems First, Ask Questions Later - Part 1
Have you ever had to use a map to get somewhere, and after navigating around the wilderness for hours, eventually had to ask for directions because it... Read More...

5 Traits of Successful Projects
Michael Vinje, an I.T. and software engineering specialist with more than two decades experience, has written an article on 5 Traits of a Successful p... Read More...

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet




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