Requirements Management and Communication (BABOK KA)

Failing to properly and accurately define requirements at the very beginning of the project lifecycle points to a distinct lack of business analysis competency. The role of the business analyst is an important one, and, sadly, one that is underutilized by many organizations around the world. In essence, a business analyst acts as a translator or liaison between the customer or user and the person or group attempting to meet user needs. But, that’s just speaking generally. What about the specifics?

Below, I’ve put together a list of eight key competencies that every business analyst—or every professional performing the duties of a business analyst—should possess. I’ve included specific emphasis on tasks associated with junior, intermediate and senior business analysts. If performed effectively, the items on this list could save organizations millions.

"As I discussed my May article for Modern Analyst, there's a lot of hype about the role of requirements in agile projects. Many people think you don’t “do” requirements on an agile project. Hogwash. Indeed, agile projects use requirements—but just enough requirements at just the right time."

In this article Ellen covers a number of agile requirements topics including:

• Agile requirements need to be understood in context of the product, release, and iteration
• Balancing Business and Technical Value
• The Product Workshop
• Release Workshops
• Iteration Workshops

The latest progression in software development methods is the agile approach. Its growing popularity proves how effective it is. But two extreme—and even dangerous—views have arisen about agile development. One is that you don’t do requirements at all when you’re working on an agile project. The other is that you don’t need good requirements practices.

In truth, agile development processes are based on good practices. Most of them are not new but are being reconfigured, along with good product development, engineering, and project management practices. In my work with agile teams, I’ve noticed a number of key practices

Defining business requirements accurately is one of the most important success factors for technology projects.  Rather than focus on solutions that satisfy a list of requirements, we need to focus on solutions that satisfy desired business outcomes. The best way to achieve this is by performing business process modeling.  Employing a vi...

Ideally, an agile document is just barely good enough, or just barely sufficient, for the situation at hand. Documentation is an important part of agile software development projects, but unlike traditionalists who often see documentation as a risk reduction strategy, agilists typically see documentation as a strategy which increases overall project risk and therefore strive to be as efficient as possible when it comes to documentation. Agilists write documentation when that's the best way to achieve the relevant goals, but there often proves to be better ways to achieve those goals than writing static documentation. This article summarizes common "best practices" which agilists have adopted with respect to documentation.

Agile software development teams embrace change, accepting the idea that requirements will evolve throughout a project. Agilists understand that because requirements evolve over time that any early investment in detailed documentation will only be wasted. Instead agilists will do just enough initial requirements envisioning to identify their projec...

To be honest, I'm not very enamored with the term "best practice". I believe that the term "contextual practice" makes far more sense because what is a "best practice" in some situations proves to be a "worst practice" in others. Having said that, people are interested in best practices so here they are when it comes to agile requirements modeling:...

Outsourcing differs from other development because there is bound to be a contractual relationship, probably a geographic distance, a different sense of loyalty, language misunderstandings, cultural differences, reluctance to speak up to the client – and many other associated problems. Good requirements are always a problem, but outsourcing increas...

IAG Consulting’s new Business Analysis Benchmark makes one thing clear: almost 70 percent of companies surveyed set themselves up for both failure and significantly higher cost in their use of poor requirements practices. That failure came at a significant cost: the average $3 million project cost companies using poor requirements practices an aver...

THE ANALYST (aka, Systems Analyst, Systems Engineer, Systems Architect, Business Analyst) - requires specifications about the end-User's information requirements in order to design a system solution.  This is normally based on a definition of the user's business actions and/or decisions to be supported.  Following the system design, the Analyst produces the specifications required by the Programmer and DBA to fulfill their part of the puzzle.  From this perspective, the Analyst is the translator between the end-User and the Programmers and DBAs.

Each party has his own unique perspective of the puzzle and, as such, requires different "specifications."  To compound the problem though, the role of the Analyst sharply diminished over the years, leaving it to the Programmers to try and determine what the end-User needs, a skill they are typically not trained or suited for. 

Analysts report poor requirements management accounts for as much as 71 percent of software project failures. The main cause is the gap between (a) what the business team wants and how it communicates this, and (b) what IT understands and delivers. No matter how good a project development environment is, if the requirements captured in the first p...