Soft Skills

9107 Views
0 Likes
0 Comments

In today's market the customer should always come first. This has been the bread and butter of many industries throughout the ages. A satisfied customer is one who will keep coming back. The customer is the one who helps the bottom line. This is true in the field of business analysis. It is the customer's needs which the business analyst is fulfilling. The business analyst should help to strengthen customer relations. Time put into this is time well spent. Finding the customer to be unhappy is never a good thing. Ask any good business manager what their number one priority is and they will answer customer relations. Sometimes it does not always show.

Author: Tony de Bree

12299 Views
3 Likes
0 Comments

Small business owners may not think they need a business analyst. Small businesses are sometimes caught up in trying to survive and overlook a key element in their success. The business analyst can actually come in and determine what the small business owner can do to expand his or her business. The small business owner can benefit just as much from a business analyst as a large corporation. There may be times when the business analyst sees the big picture when the small business owner can only see the bottom line. The new small business may not feel the added expense of a business analyst is worth justifying. In fact this is just the case.

Author: Tony de Bree

8801 Views
0 Likes
0 Comments

Sometimes the business analyst can be so caught up in a project he or she forgets tried and true methods do not always work. The analysis team is trying to get done what the customer has scoped out and sets up a plan of action. The plan of action requires certain fundamentals. There are times when these rudimentary ideas just do not work for the client. The client can not understand why these steps may be so important. This is when the business analyst needs to step back and ask the same questions as the client. It is all in communication.

Author: Tony de Bree

98407 Views
79 Likes
1 Comments

It does not matter what project you are going to undertake. It is not important what industry you are going to be assessing. What is important is you know what you are going to do. You must as questions. You must find what it is the client wants. Presented is a list of obvious questions every good business analyst should know the answer to when starting a project.

Author: Tony de Bree

4755 Views
1 Likes
0 Comments
The work of a business analyst is to develop an understanding of business process and model them. Usually the work is associated with a project whose objectives are to change or improve a process. Often these processes are quite complex and the analyst must get the information from many sources. Usually much of the information and ideas for improve...
7404 Views
0 Likes
0 Comments
The requirements engineering phase of software development projects is characterised by the intensity and importance of communication activities. During this phase, the various stakeholders must be able to communicate their requirements to the analysts, and the analysts need to be able to communicate the specifications they generate back to the sta...
6138 Views
2 Likes
0 Comments
We know that we must involve all the stakeholders if we want to discover a project’s requirements. But we need some guidelines on how to involve the right people and, given how busy everyone is, how to minimize the time and maximize the result. In this article, requirements expert Ellen Gottesdiener (www.ebgconsulting.com) shares her consider...
6452 Views
0 Likes
0 Comments
Just how important is it to fully develop your project’s requirements? After all, nailing down your requirements usually takes only 8% to 15% of your overall project effort. Truth be told, it’s not really something you’ll want to spend your resources and energy on—unless, that is, you care at all about the quality of your pr...
2745 Views
2 Likes
0 Comments
In the larger context of life, it is very clear that negotiation skills are very important and that those that have them are better off than those who don’t. What about in business analysis? Are negotiation skills important? The answer is an emphatic: YES! You bet they are! Business analysts negotiate or facilitate negotiations at...
5390 Views
0 Likes
0 Comments
As outsourcing, global commerce and constantly improving technology continue to change the business world, specialized professionals like scientists, engineers and information technology (IT) workers (including business systems analysts) are increasingly being asked to take on more business-oriented tasks. These tasks can include communicating...
12591 Views
3 Likes
2 Comments
Author: Derrick Brown and Jan Kusiak This extract from IRM’s training material looks at how systematic, creative thinking techniques can be used to design practical solutions to business problems. The first step in developing a solution is to identify and define the problem - see the IRM paper Problem Analysis Techniques. Using the problem definit...
Page 9 of 9First   Previous   4  5  6  7  8  [9]  Next   Last   

 

Upcoming Live Webinars

 

Copyright 2006-2021 by Modern Analyst Media LLC