Forums for the Business Analyst

 
  Modern Analyst Forums  Business and Sy...  Business Proces...  BPMN lanes - system
Previous Previous
 
Next Next
New Post 9/22/2014 4:18 AM
Unresolved
User is offline mjay1610
3 posts
No Ranking


BPMN lanes - system 
I am drawing a BPMN flow for an online ordering process for a product. I have customer, sales assistant and delivery service as the 3 swim lanes should I also have the system? Ie. Lane - Activity (I've drawn it but do this way to show the steps and connections) 

 

Customer - access website,

Customer - enter postcode ,

system - displays local branches ,

customer -selects product ,

customer- enters payment details ,

system- validates payment and so on... 

Or do I just not have the system and hust have that the customer confirms local branch etc. Any help would be greatly appreciated.

 
New Post 9/22/2014 11:36 AM
User is offline Sukan
3 posts
No Ranking


Re: BPMN lanes - system 
The  Swim lanes should have Customer,System,financial Institution (payment gateway) where the amount/account is validated ,the scenario/activity/workflow should be either successful (if all the details provided are correct and with balance in the account)or failure (if something fails or customer withdraws or abruptly ends)with decision and message displayed
 
New Post 5/13/2015 1:52 PM
User is offline Matt Adams (Business Analyst)
6 posts
10th Level Poster


Re: BPMN lanes - system 

To me, the most important thing is that the swim lane makes sense to the targeted audience. I've created some swim lanes where I've had a lane for the system, but I've also created lanes where I've added the system icon to the activity box.

 
New Post 5/17/2015 1:59 AM
User is offline Kimbo
454 posts
5th Level Poster


Re: BPMN lanes - system 

So each swim lane is an actor that interacts with your system. Its about the interaction between the actors and the system. By definition the system doesn't initiate anything on its own. In your example, you say the system displays local branches. It will only do that in response to an actor requesting it to do that. So its the actor initiating the activity that you want to show - something like Select Local Branch or something like that. The system validates the payment as a result of an actor doing something - perhaps Enter Payment or Submit Payment.

You have identified the activities that are happening, you just have the wrong names for them. To quote (badly) Atticus Finch in To Kill a Mockingbird, walk in the shoes of your actors when doing BPMN and your processes will be a lot better.

Kimbo

 
Previous Previous
 
Next Next
  Modern Analyst Forums  Business and Sy...  Business Proces...  BPMN lanes - system

Community Blog - Latest Posts

If you're looking to visualize, analyze, and share data insights with ease, Power BI might be the solution you need. In this article, we'll cover what Power BI is, why it's important, and how to get started with it. What is Power BI? Power BI is a business analytics service provided by Microsoft that helps users visualize and anal...
How to Write Business Analyst Resume
Business analysts must have an up-to-date, visually appealing resume to be able to stand out from the competition. A strong business analyst resume should accurately reflect your skills, experience and qualifications while also highlighting your accomplishments and successes. We will provide invaluable advice on how to build a strong, effective bus...
Are you testing your product in the most effective way?
Today covid-19 pandemic has completely flipped the business model. Various conventional Business models like banking and health had to adopt the digital era. Even the school and colleges have to create various applications so that they can provide online learning for their students. All these statements justify the modern business model as complete...

 






 

Copyright 2006-2023 by Modern Analyst Media LLC