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New Post 8/4/2011 12:45 PM
User is offline bdgood
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Best Business Analysis Book 
Modified By bdgood  on 8/4/2011 2:49:34 PM)

I am a BA with 20 years of experience, but mostly in informal shops where we wrote requirements and created visio diagrams, and some use cases, but not much else.  I am looking for a good book to learn and use as reference for future jobs.  Here are some topics I am interested in:

Gap analysis
Tracibility Matrix
JAD facilitation
Process Mapping in Visio
BPM
 
What would be your recommendations for books?
 
Or websites to bone up on these things?

Thanks.

 
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