Forums for the Business Analyst

 
  Modern Analyst Forums  Careers  Getting Started  From IT Support to Business Analyst
Previous Previous
 
Next Next
New Post 1/5/2010 1:18 PM
Unresolved
User is offline alimnaz
1 posts
No Ranking


From IT Support to Business Analyst 

Hello,

My goal is to move into the field of Business Analysis.  I have a deisre to work with both the business and IT to solve business problems. 

I currently work for the service desk of a large organization.  In my role I always try to work on projects.  I have worked on two main projects which include creating and distributing an IT User Guide to the entire organization.  Second I have redevloped the process for users in the organization to create employee, software and hardware requests.  This including creating forms and posting them on the company's intranet.  In my previous job I provided application support, which included training clients and working on several projects such as creating webinars and implementing CRM.

Furthermore, I have diploma in computer engineering technology.  I did well in my programming courses, but I haven't used those skills in a few years.  I am currently working towards a bachelor of commerce degree in Financial Services (Part Time).  In the next year some of the courses I will have completed include System Analysis, Fiancial Accounting, Management Information Systems, and Project Management.  Furthermore, I have become a member of the IIBA and am currently brushing up my programming skills.

Although I still have a long way to go in my degree, I would like to transition to Business Analysis at the end of the year.  Do you believe I am going towards to the right direction?  Also do you have any other tips you can provide that can help me along.

Thank you for your help!

 
New Post 1/11/2010 11:09 AM
User is offline Brad
9 posts
10th Level Poster


Re: From IT Support to Business Analyst 

It looks like you are heading in the right direction.  It appears as though you have plenty of experience in understanding the users in the projects you have worked on.  I would suggest you initially focus on chapters 3, 4 and 6  in the BABOK offered by the IIBA.  Specifically, review the techniques in each chapter and look towards the bibliography for further study.  Getting requirements right is tough, and recent research has shown that companies are still not doing enough to get requirements right in their projects.  I think the requirements problem can be solved with better understanding and training. 

Brad Botz

[email protected]

Prime Proficiency


Brad Botz Prime Proficiency - BA Training and Information www.primeproficiency.com
 
Previous Previous
 
Next Next
  Modern Analyst Forums  Careers  Getting Started  From IT Support to Business Analyst

Community Blog - Latest Posts

A business analysis checklist helps you stay organized while you work through projects. It includes questions that will help you identify problems in your current processes, and suggest improvements for future projects. Understand the Problem Before you start writing code, you need to understand what problem you're solving. This means u...
I’ve heard “The End is Near!” for Business Analysts for almost 20 years.  Waterfall project management, with its need for formal requirements, is dead…a dinosaur…so 1990’s.  To be honest, that’s mostly true.  With the publishing of the Agile Manifesto in 2001 there was no need for a 2-inch-...
Business analysis is used to identify and articulate the need for change in how organizations work, and to facilitate that change. As business analysts, we identify and define the solutions that will maximize the value delivered by an organization to its stakeholders. We look for opportunities for new business models and new ways to work together. ...

 






 

Copyright 2006-2022 by Modern Analyst Media LLC