Career as a Business Systems Analyst

In a large firm, a business analyst (BA) organization makes an effort to identify, analyze and provide a solution to the above questions. A BA organization is a prime pillar in optimizing resources to provide maximum value out of it to the business.

A BA organization consists of business analysts in various roles like Product Manager, Program Manager, Project Manager, Business Analyst, Business Systems Analyst, Business Systems Consultant, Business Process Analyst etc.  The prime objective is to analyze business to maximize value addition.

To understand more about the BA organization, it is important to understand what is business analysis

This post describes my transition from working as a BA in a large, public sector organisation to an IT consultancy, the challenges I faced and some helpful tips if you find your BA career at a bit of a crossroads.  Are you, or have you been in a situation where you feel that your career as a BA is a bit ‘on hold’? 

How do you become a business analyst and where do you begin?  So you want to cross over to the land of analysis? A land of ‘schizophrenic’ people who need to possess multiple skills and make meaning out of ambiguity. You'll need to break down complex problems into bite-size chunks that can be easily understood. You'll also need to manage different stakeholders and break down knowledge barriers formed by these stakeholders. (Most having been in their organisations for decades) Finally, you'll need to develop a thick skin to stand in the firing line.

 

In his classic book Flawless Consulting, Peter Block described three types of roles that consultants might take on: expert, pair-of-hands, and collaborator. Each of these represents a different kind of interaction when working with clients and a different source of satisfaction for the consultant. Business analysts can engage with clients in the same three modes. This article describes some of my experiences with these three modes of consulting engagements.

The experience age will force the business analyst, more so than ever, to be closer to business. The focus will have to move from how the IT landscape looks at the architectural level, to how it can be best utilised to provide the most compelling and efficient customer experience.  The success of business will now be determined by how well the customer journey and user experience has been translated to offer real and/or even perceived value for money through ‘virtual experience’.  It will be difficult for the business analyst to be a credible advisor to business without understanding the customer’s needs.

Trying to secure a business analyst job interview in an area in which you don’t have prior experience can be a huge challenge. It’s common for recruiters and hiring managers to screen out applicants--no matter how accomplished they seem to be from their resumes--simply because the candidate’s job history doesn’t include work in the target industry...  But how do you get your foot in the door when so many recruiters and hiring managers tend to ignore applications from a candidate whose background doesn’t match the role they are trying to fill? The following tips may help.

You see, I am a business analyst (BA), and more precisely the lesser-spotted, lazy beta alpha, the evolutionary pinnacle of my profession, at the tip of the BA spear. While the work of throwing or stabbing with the spear requires an effort by the arm that wields it, I prefer the sharp bit to do the work for me. In other words, doing as little as possible apart from…well, being sharp. While the sharp bit does all the work I am able to still the get the glory and recognition of a job well done. While the spear tossers return with painful shoulders, weary and, hopefully sometimes with a degree of success.

When asked what my secret for Business Analysis success is, I indicate fundamentals first. You can acquire skills related to Agile, the latest modeling language, and software development tools but you will fail if you have not mastered fundamentals.   The following fundamentals are crucial to success...

A business analyst is a person who analyzes, organizes, explores, scrutinizes and investigates an organization and documents its business and also assesses the business model and integrates the whole organization with modern technology. The Business Analyst role is mostly about documenting, verifying, recording and gathering the business requirements and its role is mostly associated with the information technology industry.

My inclination is the smarter and harder approach but again I am asking you to contribute your thoughts. Channel your inner Justin Timberlake and consider how do we get sexy back to Business Analysis? How do we get the attention of the decision makers when we are no longer the shiny new product that every one wants.

Congratulations! You have been asked to act as the lead Business Analyst (LBA) on an important project. It is more than likely someone recognizes the good work that you have done in the past and their hope is that your past success can be replicated with multiple Business Analysts on this new initiative. Like any new experience, you may have some anxiety or nervousness regarding this new role. It is important to you that what happens turns out to be a future success story and not an experience that stays in the closet.

This is the time for the BA community to expand its capabilities and provide critical value to the organization. With a massive 86% of global CEOs reporting a lack of time to think strategically about the forces of disruption and innovation shaping their company’s future, businesses leaders must lean on the evolving capabilities of the business analysis community.

Is your team struggling with the transition to modern requirements practices? As many teams explore and experiment with modern practices and agile, they often jump to apply tactical methods and techniques. But does anything really change?

 

Most teams work really hard and don’t see results. Or they find a few early benefits, but get stuck on a low plateau. They often give up and slide back into their old habits. Why? Because they’ve modified surface-level tactics, but haven’t modified mindsets.

Many business analysts fail to achieve top performance while starting to work on a new domain simply because of their fear of making mistakes. I’ve heard analysts freely admit that looking less than competent is what they fear most. “I don’t know what I don’t know” they will tell me, “and in particular in a domain I’m not very familiar with, I’m always afraid I will miss an assumption or an avenue I must address.”

Chaos, by its very nature, is impossible to control completely, and so a business analyst who enters into their own chaotic Wonderland will be presented with difficulties immediately. Throughout Alice’s adventures down the rabbit hole, she is confronted with a complete absence of structure, a lack of clear information, and a cast of frantic characters. In their role, a business analyst must strive to find order in the chaos, just like Alice. As Alice is faced with riddles, the business analyst is faced with information that is either unclear or unavailable. They must solve the riddles and establish structure, all while appeasing the residents of Wonderland.