The lack of proper education can be a major drawback for someone breaking into the business world. Many people study business management and other business related courses. There are many diplomas issued each year to hopeful business prospects. When it comes to being a business analyst all the rules change. Although a degree can be helpful, it is not necessary. Experience is the key to success when it comes to a business analyst.
Author: Tony de Bree
In today's market the customer should always come first. This has been the bread and butter of many industries throughout the ages. A satisfied customer is one who will keep coming back. The customer is the one who helps the bottom line. This is true in the field of business analysis. It is the customer's needs which the business analyst is fulfilling. The business analyst should help to strengthen customer relations. Time put into this is time well spent. Finding the customer to be unhappy is never a good thing. Ask any good business manager what their number one priority is and they will answer customer relations. Sometimes it does not always show.
Small business owners may not think they need a business analyst. Small businesses are sometimes caught up in trying to survive and overlook a key element in their success. The business analyst can actually come in and determine what the small business owner can do to expand his or her business. The small business owner can benefit just as much from a business analyst as a large corporation. There may be times when the business analyst sees the big picture when the small business owner can only see the bottom line. The new small business may not feel the added expense of a business analyst is worth justifying. In fact this is just the case.
The job description of a business analyst is rather extensive. He or she must first determine the needs for a company by using many tools. The business analyst may conduct interviews with management and other department leaders. He or she must analyze documentation, facts and figures. The analyst should incorporate a site survey to determine applications being used and what may be needed for superior quality performance. He or she will consider business applications currently being used which may or may not be working. The business analyst will do a business analysis and a work flow analysis to assess difficulties in reaching goals and to determine a better strategy.
Sometimes the business analyst can be so caught up in a project he or she forgets tried and true methods do not always work. The analysis team is trying to get done what the customer has scoped out and sets up a plan of action. The plan of action requires certain fundamentals. There are times when these rudimentary ideas just do not work for the client. The client can not understand why these steps may be so important. This is when the business analyst needs to step back and ask the same questions as the client. It is all in communication.
It does not matter what project you are going to undertake. It is not important what industry you are going to be assessing. What is important is you know what you are going to do. You must as questions. You must find what it is the client wants. Presented is a list of obvious questions every good business analyst should know the answer to when starting a project.
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