Entries for March 2017

A common challenge of enterprise Business Analysts is the discovery, understanding, and description of requirements in the context of implementing packaged solutions. Management assigns us to projects with a predefined solution, and we struggle to figure our role when there seems to be no significant build activity. What are we supposed to do in this situation when there seems to be no need to produce standard requirement deliverables?

 

Put a typical Business Analyst in this environment and do not be surprised to hear the phrase “I’m not sure of my role.” Why do packaged solution projects cause discomfort?

There are various schools of thought about how to define terms, some arising from professional terminologists and academia. But those approaches are often relatively arcane and not well-suited to everyday business practice.

Definitions with subtle IT or ‘data’ bias are an anathema to effective communication with business partners. Good business definitions are oriented to what words mean when used by real business people talking directly about real business things.

Watching the speed by which Information Technology (I.T.) has changed over the last forty years has been amazing. Hardly a day goes by without some new twist or invention. In particular, my interest is in how I.T. can be applied to support the systems needed to operate a business, such as for manufacturing, inventory, order processing, customer service, accounting, human resources, and much more. I have seen a lot during the last four decades, perhaps too much.

When asked what my secret for Business Analysis success is, I indicate fundamentals first. You can acquire skills related to Agile, the latest modeling language, and software development tools but you will fail if you have not mastered fundamentals.   The following fundamentals are crucial to success...

A business analyst is a person who analyzes, organizes, explores, scrutinizes and investigates an organization and documents its business and also assesses the business model and integrates the whole organization with modern technology. The Business Analyst role is mostly about documenting, verifying, recording and gathering the business requirements and its role is mostly associated with the information technology industry.

Through the use of contract terms and conditions, this article provides insight on managing risk on outsourced projects beyond just transferring work to a contractor. Training courses on risk management typically cover transferring risk at a high level, but that is just a start. Read this article for the follow-ups on managing risk via contract terms and conditions.

My inclination is the smarter and harder approach but again I am asking you to contribute your thoughts. Channel your inner Justin Timberlake and consider how do we get sexy back to Business Analysis? How do we get the attention of the decision makers when we are no longer the shiny new product that every one wants.

Congratulations! You have been asked to act as the lead Business Analyst (LBA) on an important project. It is more than likely someone recognizes the good work that you have done in the past and their hope is that your past success can be replicated with multiple Business Analysts on this new initiative. Like any new experience, you may have some anxiety or nervousness regarding this new role. It is important to you that what happens turns out to be a future success story and not an experience that stays in the closet.