5 Best Elicitation Techniques to use in 2023

Jun 03, 2023

There are several technological or stakeholder needs that are not officially listed but are of importance. Business analysts must identify the conditions necessary to access pertinent data; this is where elicitation techniques come into play.

Elicitation is the foundation of every project because it puts the project's requirements under the light. If elicitation is done wrong would lead to major failure and abandonment. Therefore, the elicitation process requires appropriate study and planning to prevent the likelihood of fatal errors impeding a project. But the question here is how can a business analyst gather requirements. In this article, we tell you the best elicitation techniques to collect information efficiently.

Importance of Requirement Elicitation in business analysis

As it is essential to estimating a project's budget, timeline, and scope, "requirements elicitation" is among the software development process's most challenging and complicated steps. Hence, its business analyst's main duty is to ensure that the requirements elicitation process is thorough and understandable. Business Analysts can function as a link between programmers, investors, and end consumers by including requirements elicitation techniques in business analysis techniques. This streamlines the creation of programs that are sensitive to user needs.

Best Requirements Elicitation techniques you must know

Before using requirements elicitation techniques, the business evaluation team should consider factors like the user's profile and organisational structure, in addition to the project characteristics. For getting crucial information from experts in the field and stakeholders, there are several requirement elicitation techniques, among which the best are as follows:

Technique #1 - Interface Analysis

The first in the list of requirements elicitation techniques is "interface analysis," which helps find interfaces within applications and solutions to ascertain the specifications needed to ensure the components work together correctly or not.

Simply expressed, requirements that specify how users interact with the system, how programs connect, and how hardware connects to apps must all be determined for the system to operate effectively. The eliciting requirements to integrate software in a new place can be found quickly through interface analysis.

Technique #2 - Interviews

A structured method of obtaining information from an individual or group of individuals is through an interview. The business analyst conducts the interview in this instance.

Interviews are a fantastic approach to gathering necessary information, as interacting with the users in person would enable you to learn more than relying on any other method. Here, the business analysts ask questions from stakeholders, Subject Matter Experts, and end users. Then, they either conduct a group meeting or go for one-on-one interviews. Interviews can be in a casual or formal setting, whatever they feel like. However, remember to follow up after the interview by sending a copy of the interview notes to the interviewees so they can review the notes to ensure they are correct.

Boost the performance of your Requirement Elicitation Interviews by using professionally-designed templates

Doing interviews offers the chance to examine and clarify needs thoroughly. This is essential because you must know that I t is challenging to meet requirements if you have no knowledge about the expectations and objectives of the stakeholders. So considering such elicitation techniques will help you fruitfully execute your project.

Technique #3 - Prototyping

Prototyping is one of the most important phases of the requirements elicitation process. It enables business owners and end-users to visualise realistic models of applications before they are finally developed. In addition, prototyping helps generate early feedback, boosting stakeholder participation in requirements elicitation.

Consider using PPT Templates Free Download to display the know-how of your prototype. Using the infographics slides will enable you to present the data in a straightforward yet engaging manner, making the stakeholders connect efficiently with what you have to say.

We frequently work with customers who are unsure of their actual needs and wants and struggle to express them but are extremely clear if they encounter something they do not want. It's possible to start a debate by posting a prototype. Prototypes can be used as conversation starters. Prototyping can be used with focus groups, interviews, or both.

These prototypes assist stakeholders in seeing a system's functioning at the appropriate moment. In addition, business analysts may benefit from it as it gives them the eye to spot the gaps and issues present in the software before the product becomes mature. Doing so will enable you to present the best product to the users.

Technique #4 - Stakeholder Analysis

In addition to the above-discussed elicitation techniques, consider conducting a stakeholders analysis. Industry professionals must know that it's not only about the current users; any individual likely to be impacted by the project can also be considered a stakeholder. They may include end users, clients, suppliers, quality assurance, management, trainers, project sponsors, regulators, domain subject matter experts, and operational support staff. The system's stakeholders are determined using a process called stakeholder analysis.

A sample Stakeholder Analysis done using a PowerPoint template by SlideModel

Technique #5 - Workshops

For multi-stakeholder, complex projects, workshops are one of the most resource-efficient Elicitation techniques.

Users and stakeholders engage in identifying needs during such workshops. Arranging a workshop is probably the most organised method for gathering information, as having everyone in one place makes the process streamlined. In addition, having all the relevant information will enable you to define, identify, and prioritise the system's requirements accordingly.

Moreover, you can make all the parties resolve conflicts, promoting strong communication and mutual understanding between stakeholders and the project team giving fruitful results.


You may find a lot of different elicitation techniques in the market that other businesses may be practising. Still, for your ease, we have only mentioned the tried and tested requirement elicitation techniques, which have been proven the best among all. However, know that only some elicitation techniques may suit all projects. Therefore, you must figure out which elicitation techniques would work well for your projects.

The things that a business may consider while selecting the appropriate elicitation techniques are the factors that include the project's nature, the type of stakeholders, and the organisational structure, of course. Having all these in the account will help the business team select what works best.

Author: Germán Viera

Germán Viera is an engineer transformed into entrepreneur. Currently focusing on business growth, product improvements, design, marketing and of course support of our valued customers for SlideModel.com: Germán Viera is an engineer transformed into entrepreneur. Currently focusing on business growth, product improvements, design, marketing and of course support of our valued customers for SlideModel.com

LinkedIn: https://www.linkedin.com/in/germanviera/

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