Many organizations are scratching their collective heads over how to build and mature a business analysis center of excellence (COE). Where do we start? What does a business analysis center of excellence look like? Who owns it? How does it evolve?
This white paper outlines the standard operating practices necessary for a business analysis center of excellence and provides maturity level descriptions to help your organization determine the stage at which its business analysis practice is currently operating. It also offers step-by-step guidance not only on the specific mini-projects that comprise a center of excellence, but also on the bigger picture of business analysis best practices – such as how to gain the support you need by showing every level of the organization how they’ll benefit, and tips for planning and breaking down your overall goals into smaller, more manageable pieces.
Author: ESI International
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