Jul 27, 2025
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This article presents a novel methodology that synergizes user stories with JTBD for complex projects. A thorough literature review is conducted, carefully highlighting the strengths, limitations, and overall benefits of each approach. Next, an integrated framework is introduced, featuring diagrams,...
This article presents a novel methodology that synergizes user stories with JTBD for complex projects. A thorough literature review is conducted, carefully highlighting the strengt...
Customer Journey Mapping (CJM) is all about enhancing the customer experience and getting more people engaged. However, because cyber threats are constantly changing and digital te...
Many books provide guidance on how to create effective user interface displays, a vital aspect of the user’s experience with a software application. But a user often must nav...

More Articles

Dec 17, 2023
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The function of business analysts has changed dramatically in today's technologically-advancing, digitally transformed business environment. Using analytics for data-driven decision-making is one of the major areas where their experience is becoming more and more important, particularly in the field of process management. It clarifies how business analysts can use data to optimize workflows and lead organizations toward long-term success.

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The objective of this article is to help business analysts deal with the task of eliciting and documenting non-functional requirements (NFRs) - also known as Quality Requirements. It describes NFR fundamentals in terms of who, what, when, where, and why. It’s considered one easy lesson because my series on functional requirements needed nine articles, and my series on data fundamentals needed 10.  This article assumes that the NFRs are wanted in relation to a software-based solution to a business problem or opportunity. Also assumed is that there are or will be functional requirements for the solution.

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As a Business Analyst, there are so many directions or paths, you can take as BA and it's not because you have the title of BA, but it's because of the value you bring to any organization will all the skills and competencies you have. In this article, I will explore some common paths you can consider. For the context of this blog, we are going to consider rising from a Junior BA perspective.

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Business Analysis demands in-depth knowledge, expertise, and flexibility. It covers various disciplines and scenarios and offers tools that considerably improve business processes. BAs successfully combine them in their professional activities. Let’s explore five perspectives that help specialists working in this field carry out their tasks effectively.  Perspectives are like lenses through which BAs view initiatives to understand their objectives and apply the right methods to specific contexts. The BABOK® Guide describes five prominent ones that represent common approaches to Business Analysis: Agile, Business Intelligence, Information Technology, Business Architecture, and Business Process Management. Unified by a common structure, these perspectives outline change scope, content, methodologies and techniques, competencies, and knowledge area impact.

 

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The Unique Competing Space (UCS) is a macro-level strategy visualisation framework. It enables teams to understand the broader scope of customer needs, evaluate how well their offerings are meeting customer needs, and evaluate how well their competition is also meeting these needs.  The UCS can easily be one of the tools in a firm or team’s arsenal for probing and situating “…the firm’s strategic position in its greater competitive context”.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

As Business Analysts in Agile teams, we often hear about Definition of Ready (DOR) and Definition of Done (DOD). But beyond the buzzwords, these two concepts are powerful tools to drive clarity, consistency, and quality in our work. Definition of Ready ensures a user story is truly ready for development. It answers: Is this story clear, feasible...
In today's fast-paced digital world, successful projects aren't just built on great code—they're built on clarity. And that clarity often comes from one key player: the Business Analyst. At the heart of every great product or system is a need—a business goal, a customer pain point, or a regulatory requirement. But busines...
I have always loved cooking. I learned from my Grandma June and her kitchen was her sanctuary, a small, warm sunlit space filled with jars of spices, stacks of cookbooks, and the comforting smell of something always on the stove or baking in the oven. Grandma June was as great a cook as she was a teacher to me. She never followed a recipe “to...

 



 




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