The Community Blog for Business Analysts

Lee Grinberg, CBAP, PMP
Lee Grinberg, CBAP, PMP

How to convince stakeholders of BA value for the first time?

In my previous posts I outlined how I was able to succeed being the first and only BA at a company and the importance of establishing trust between you and the stakeholders.


So you're the first BA at a company.   All are looking at you and thinking what can this person do for me?

Good question.   What can you do for them?

Show them how your contribution will make their life easier!

I'll tell you how I handled this challenge.  I was brought in to write functional specs based on business requirements.  The business requirements were good but not complete.  The IT folks were afraid that key use cases were missing.

I took the following steps:

  1. Created a context diagram (first one in the company) to show them what scenarios may be missing
  2. Created use cases from the business requirements
  3. Reviewed both with the SMEs.  This uncovered many gaps not covered by business requirements

Once gaps were uncovered, the people writing the business requirments were relieved to know the gaps were identified early in the process and not in a later (embarassing) stage.   I made their life easier and this was appreciated.  

The next steps were around design:

  1. Wrote a detailed functional spec outlining database and functional changes
  2. Clearly wrote out testing scenarios

So what, you may be thinking.   After all, this is what BAs do.   True, but remember, I was the first and only one in the company so no one was convinced of the value of a BA.

The result of design was that developers were relieved to know they didn't have to have lengthy conversations with the end users about functionality.  

The key concept again is to make their life easier!


Once trust is established, however, you must prove that you can benefit the stakeholders.  

Like this article:
  3 members liked this article

Related Articles


Only registered users may post comments.

Modern Analyst Blog Latests

As we start a new year many of us will take the time to reflect on our accomplishments from 2012 and plan our goals for 2013. We can set small or large goals. goals that will be accomplished quickly or could take several years. For 2013, I think Business Analysts should look to go beyond our traditional boundaries and set audacious goals. Merriam-...
Recently, I was asked by the IIBA to present a talk at one of their chapter meetings. I am reprinting here my response to that invitation in the hope that it will begin a conversation with fellow EEPs and BAs about an area of great concern to the profession. Hi xx …. Regarding the IIBA talk, there is another issue that I am considering. It's p...
Continuing the ABC series for Business Analysts, Howard Podeswa created the next installment titled "BA ABCs: “C” is for Class Diagram" as an article rather than a blog post. You can find the article here: BA ABCs: “C” is for Class Diagram Here are the previous two posts: BA ABCs: “A” is for Activity Diagram BA ABCs: “B” is for BPMN


Blog Information

» What is the Community Blog and what are the Benefits of Contributing?

» Review our Blog Posting Guidelines.

» I am looking for the original Modern Analyst blog posts.


Copyright 2006-2024 by Modern Analyst Media LLC