Jul 27, 2025
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This article presents a novel methodology that synergizes user stories with JTBD for complex projects. A thorough literature review is conducted, carefully highlighting the strengths, limitations, and overall benefits of each approach. Next, an integrated framework is introduced, featuring diagrams,...
This article presents a novel methodology that synergizes user stories with JTBD for complex projects. A thorough literature review is conducted, carefully highlighting the strengt...
Customer Journey Mapping (CJM) is all about enhancing the customer experience and getting more people engaged. However, because cyber threats are constantly changing and digital te...
Many books provide guidance on how to create effective user interface displays, a vital aspect of the user’s experience with a software application. But a user often must nav...

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Learning how to become an effective people manager can be difficult. Becoming a manager of business analysis resources has some unique challenges, but I hope to make it easier for you by sharing some advice based on my experience managing three different business analysis teams in three different organizations.  There are two ways people become business analysis managers; from having a lot of business analysis experience or being a people manager and transitioning to leading a business analysis team.  

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In my experience while working for different companies, I have seen that some organisations are learning to be agile while some pretend to be agile and others are not agile at all. While we are not here to talk about the last category (assuming they have a very good reason for not wanting to go agile), I would like to put down some challenges for organisations who are on their journey to becoming agile and for those who think they are agile but are possibly not. In this article, I am going to talk about my understanding of the plausible reasons why some organisations struggle to make it.

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The practical applications of data science are multiplying. From predicting if a delivery will arrive late to recommending how much herbicide to use to save money and protect the ecosystem, there are endless examples of organizations harnessing data science solutions to improve the efficiency and quality of business decisions.

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Is there something called as Agile BA or DevOps BA? Or is there a dedicated role such as ‘BA in DevOps’? How are Agile and DevOps related? How does BA role change or goes through metamorphosis, when it comes to DevOps?

One day, I got a corporate training enquiry and that is when I heard the term ‘Agile BA’ for the first time. At that time, I had already worked on Agile projects yet nobody had referred to my role particularly as Agile BA. A thought came to my mind, what if there was a job post saying “looking for a ‘Waterfall BA’?” I even heard once: “With DevOps there is hardly any role a need for BA or PM”.

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As BA's our fundamental job is to understand the business problems proactively, determine the consequences of not solving them, and then define a solution that eliminates or alleviates the problem. When given our directives: (i) a problem exists- define it (ii) provide a solution to that problem- describe it (iii) a change is required in the business to solve the problem- realise it. We must have effective tools in our arsenal, and a sure way to see beyond the bars on the window is to understand the fundamental truth of the situation and reason up from there. A first principles mindset could be that dominant tool to understand the seed to reap the fruits, enabling us to be the change agents that improve business processes and add value.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

As Business Analysts in Agile teams, we often hear about Definition of Ready (DOR) and Definition of Done (DOD). But beyond the buzzwords, these two concepts are powerful tools to drive clarity, consistency, and quality in our work. Definition of Ready ensures a user story is truly ready for development. It answers: Is this story clear, feasible...
In today's fast-paced digital world, successful projects aren't just built on great code—they're built on clarity. And that clarity often comes from one key player: the Business Analyst. At the heart of every great product or system is a need—a business goal, a customer pain point, or a regulatory requirement. But busines...
I have always loved cooking. I learned from my Grandma June and her kitchen was her sanctuary, a small, warm sunlit space filled with jars of spices, stacks of cookbooks, and the comforting smell of something always on the stove or baking in the oven. Grandma June was as great a cook as she was a teacher to me. She never followed a recipe “to...

 



 




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