Apr 26, 2026
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The article uses the Strait of Hormuz as a powerful metaphor for project governance and risk management. It argues that in complex systems, control does not always belong to the biggest or best-funded player—it belongs to whoever controls the critical chokepoint. For business analysts and proj...
The article uses the Strait of Hormuz as a powerful metaphor for project governance and risk management. It argues that in complex systems, control does not always belong to the bi...
UX design is evolving fast, and the biggest shifts are no longer just about making screens look better. This article explores nine trends redefining digital experiences, from AI-dr...
hidden workflow dependencies, workflow dependencies, business analysis, business analyst, process improvement, workflow redesign, business process management, BPM, value stream ana...

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People sometimes ask me, “What’s the most important lesson you’ve learned about software development in all that time?” Here it is, lesson #4 of the 60 lessons in my book Software Development Pearls: A usage-centric approach to requirements and design will meet customer needs better than a feature-centric approach.  Let me describe why I believe this is such an important principle.

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It's tough to predict the future and same goes towards predicting business trends with certainty. But we can always predict areas which are likely to be of prominence with a fair amount of certainty.  As we all know business analysis is a profession growing at a fast pace and will continue to see this trend of growth for at least next 10 years. If you are a proactive business analyst you must keep watch on the trending topics to stay ahead of the curve and be a futuristic leader.  Here are our top 6 picks for business analysts to watch out in 2023...

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This thought recently popped into my mind when someone asked me what template to follow when writing a user story. Perhaps you have encountered or asked this question before. As a Business Analyst, I want to use a template to write a user story, so that, my team will understand the requirements.  Do formats and templates really matter?

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It’s no longer rare to see machine learning (ML) models used to support a variety of business decisions, from whether a financial transaction should be sent to the fraud investigation team, to what discount a distributor should get.

Still, even in organizations that have embraced ML-based systems, it’s common for business problems that could benefit from machine learning to be solved using a less effective (and often more costly) approach. 

As a business analyst, it’s useful to be aware of some signs your business problem might benefit from ML...

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Data is crucial in making sound business decisions, and business owners can acquire this much-needed data through business analysis. For example, Microsoft’s data analytics to help move 1,200 employees from five buildings to four resulted in a 46% reduction in meeting travel, saving the company an estimated $520,000 annually in employee ti...
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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } In a competitive and rapidly evolving financial landscape, understanding member needs is vital to maintaining strong relationships and delivering meaningful value. Yet for many institutions, especially those with lega...
One of the most underrated skills for a business or system analyst in integration projects is knowing when to recommend a message queue — tools like RabbitMQ, Kafka, or Azure Service Bus. Let’s be honest: not every integration needs one. But when it does, queues can save your system from chaos. What Queues Actually Solve Messag...
When designing ERP integrations (for AR/AP document flows), Business/System Analysts often face a range of “gotcha” questions — technical, architectural, and sometimes unexpected. Here are some of the real-world questions I ask clients during the API and ERP connector discovery phase: What’s the minimum required ERP v...

 



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