Jul 27, 2025
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This article presents a novel methodology that synergizes user stories with JTBD for complex projects. A thorough literature review is conducted, carefully highlighting the strengths, limitations, and overall benefits of each approach. Next, an integrated framework is introduced, featuring diagrams,...
This article presents a novel methodology that synergizes user stories with JTBD for complex projects. A thorough literature review is conducted, carefully highlighting the strengt...
Customer Journey Mapping (CJM) is all about enhancing the customer experience and getting more people engaged. However, because cyber threats are constantly changing and digital te...
Many books provide guidance on how to create effective user interface displays, a vital aspect of the user’s experience with a software application. But a user often must nav...

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As a business analyst/project manager/scrum master, one needs to use their leadership skills and influencing ability to balance between the stakeholder’s expectation and the project goals hand in hand.  Here is a typical stakeholder interaction chart for a business analyst..

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In this article, we are going to categorize the techniques into three categories based on their complexity levels. Low complexity techniques are more useful for ECBA aspirants. Medium and high complex ones are more important for CBAP examination aspirants. High complexity techniques would require CBAP practitioners more time and effort to understand and be comfortable with.

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Being “data-driven” doesn’t help create project success; being evidence-based does.  Evidence-based problem solving reduces the risk of blind spots and confirmation bias and increases the chances of achieving the desired outcomes. In high-stakes projects, risks can be dramatically reduced when a business analyst is willing to apply first principles thinking, hypothesis testing, and information value analysis to integrate the best evidence into the decision-making process.

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Collaboration is not about resolving conflict. It is about surfacing team members’ alternate opinions or their concerns with the overall groups’ decisions. And it also does not mean that everybody must be happy with the final decision. Everyone should understand what the decision is, why the choice was made, and have a very good feeling that all aspects of the issue, both pro and con, were given adequate discussion. In other words, once a decision is made everyone should be in agreement that they are behind the decision and will work to make the decision successful. Collaboration is achieved and group think is avoided when every person voices their view of the issue and is allowed to retain their personal view even when the final decision or conclusion varies from that view.

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The right approaches and tools can help business analysts perform the appropriate evaluation to help businesses improve operations, revenue, and decision-making. What are the common methods business analysts use to evaluate organizations? How do the SWOT and PESTLE methods work? What approach works best for analyzing a firm’s mission and objectives? Are there methods that can analyze how the environment can impact a business? This article explores the various methods business or data analysts use to evaluate enterprises and discusses how each method works as a business analysis tool.

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Templates & Aides

Templates & AidesTemplates & Aides: find and share business analysis templates as well as other useful aides (cheat sheets, posters, reference guides) in our Templates & Aides repository.  Here are some examples:
* Requirements Template
* Use Case Template
* BPMN Cheat Sheet

Community Blog - Latest Posts

As Business Analysts in Agile teams, we often hear about Definition of Ready (DOR) and Definition of Done (DOD). But beyond the buzzwords, these two concepts are powerful tools to drive clarity, consistency, and quality in our work. Definition of Ready ensures a user story is truly ready for development. It answers: Is this story clear, feasible...
In today's fast-paced digital world, successful projects aren't just built on great code—they're built on clarity. And that clarity often comes from one key player: the Business Analyst. At the heart of every great product or system is a need—a business goal, a customer pain point, or a regulatory requirement. But busines...
I have always loved cooking. I learned from my Grandma June and her kitchen was her sanctuary, a small, warm sunlit space filled with jars of spices, stacks of cookbooks, and the comforting smell of something always on the stove or baking in the oven. Grandma June was as great a cook as she was a teacher to me. She never followed a recipe “to...

 



 




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