“ Travel Management Companies search for Global Uniformity by next generation technology offering, building data warehouses and creating partnership in areas where a bigger and more local presence is needed ”
The tourism & travel industry is still growing at a pace of 5.4% in the number of passengers to be transported next year (IATA forecasts). Thus a more strong technological support will be needed which should have customer centric approach while understanding the business environment.
Travel Management Companies have to focus on delivery management in terms of offering to the customer. Consumer is looking for an integrated and contented access to airlines, low cost carrier, hotels, and car rental companies’ information with the preeminent faring competence. Travel Management Companies will have to focus on measures to improve their profitability by adapting to new system which seamlessly integrate all solutions in point of sales to accounting system of the Travel Management Companies. Thus helping Travel Management Companies to compete against the online players. Major Areas of Research for Travel Management Companies are Business Travel, Consumer Attitude and Behavior, Customer Service and Customer Relationship Management, Travel Distribution, Travel Marketing, Travel Search, Up Selling and Packaging, and Retention and Loyalty.

TMC & TECHNOLOGY
Main objective of a technology partner and solution provider is to deliver right solution to strengthen Travel Management Companies market leadership. Major Areas of Technological Advancement for Travel Management Companies are following
1. Air, Hotel, Cars, LCC & Packages Content Distribution and
Management System
2. Travel Management Companies Sellin