All plans are not good plans. In fact, even good plans can fail. We cannot predict the future – we can only imagine it imperfectly. In our companies and organizations, effective planning is a social activity. Deciding on a strategic planning process as a group, rather than as an individual, adds even greater complexity to an already complex task. C...

  People expect a lot from their information systems, but it usually it comes down to one thing: the system has to do stuff. When you talk about systems, the verbs are active: the system is running, it is executing a function, the system is responding, ....   And what do you want it to do? You want it to do as much of your business p...