Forums for the Business Analyst

  Modern Analyst Forums  Business and Sy...  Business Proces...  Simplifying requests for information correspndence
Previous Previous
Next Next
New Post 11/5/2014 1:20 PM
User is offline transitioned
13 posts
10th Level Poster

Simplifying requests for information correspndence 

Hi All

I'm on a project with a government regulatory body that grants licenses.  They have a home grown correspondence management system which allows the user to generate letters with pre-defined content by  ticking checkboxes right down to the paragraph level. The structure is the user selects:

                  Permanent or temporary license

 ‚ÄčApplication Type (populated by querying the Application Number of the file)

  Letter Type  (the combination of Activity, Letter and Application Type  

     populates the standard text paragraphs – i.e. pre-defined content)

                                               Section (represented as tabs in the UI)

Paragraph selection – within each section the user can select  

                                                                 individual paragraphs


The complexity is around what information we need to ask the applicant for depending on the application.  E.g. because they applied for a cafe license with an outdoor area they have to send photos and a floorplan.


What I'm trying to do is come up with more standard letters so we don't have so many configuration points in the new system.


I'm thinking best way is to have a lot of validation checks in the online version so we don't have so many information requests (RFIs).

But that doesn't standardise the RFI letters.


Anyone had to do this exercise before?

Previous Previous
Next Next
  Modern Analyst Forums  Business and Sy...  Business Proces...  Simplifying requests for information correspndence

Community Blog - Latest Posts

Fabricio Laguna talks Business Analysis and AI
I recently connected with Fabricio Laguna, aka The Brazilian BA. Fabricio is a passionate and pioneering business analyst from Brazil. During our conversation, we had a thought-provoking discussion on how artificial intelligence stands to shape the field of business analysis in the years ahead. While AI promises to transform many aspects of busines...
Business Architecture, Ontology and More with Terry Roach
It's been a privilege meeting Terry Roach, a visionary in the field of enterprise architecture and business architecture. Terry's insights into the evolution of business models, the importance of ontology in architecture, and the potential of AI to shape our future were not only thought-provoking but also a reflection of his extensive exper...
Today I had the pleasure of chatting to Jignesh Jamnadas, Chief Operations Officer at Mosaic, about his Blueprints for Success. As a Senior Finance and Operations Executive, Jigs (as he is known to many) has a holistic understanding of all facets of business and a flair for managing both people and processes. Having worked with Jigs, I was struc...


Upcoming Live Webinars


Copyright 2006-2024 by Modern Analyst Media LLC