Forums for the Business Analyst

  Modern Analyst Forums  Business and Sy...  Business Proces...  AS IS Functional specification tools needed
Previous Previous
Next Next
New Post 1/24/2014 12:33 AM
User is offline Nimbocrux
2 posts
No Ranking

AS IS Functional specification tools needed 

 I’m working on a transition project. The client is moving the majority of their IT and helpdesk to our cloud environment. I’m on the team that will document the function of existing applications and processes used to support the applications

One of the applications is developed in-house. There is NO documentation of any help in existence, so I’ve been tasked to document it. The system architect in our team names this deliverable a “functional specification”. I’m not sure how to approach it.


Here’s a description of the application.


  • Marine Management Service (MMS) (not its real name) is a web portal that manages maintenance requests for marine craft.


  • Requests are made by clients or by the call centre staff e.g.

- a client will log in to the portal and request an outboard motor service or

- a client will phone the call centre and the helpdesk staff will log in to MMS and make the request


  • There are activity reports available from the portal


  • The system interfaces with an invoicing system, drawing invoices for requests.


Can you tell me the time honoured tools I’ll need to document all this?? Any good resources\templates?


Previous Previous
Next Next
  Modern Analyst Forums  Business and Sy...  Business Proces...  AS IS Functional specification tools needed

Community Blog - Latest Posts

Fabricio Laguna talks Business Analysis and AI
I recently connected with Fabricio Laguna, aka The Brazilian BA. Fabricio is a passionate and pioneering business analyst from Brazil. During our conversation, we had a thought-provoking discussion on how artificial intelligence stands to shape the field of business analysis in the years ahead. While AI promises to transform many aspects of busines...
Business Architecture, Ontology and More with Terry Roach
It's been a privilege meeting Terry Roach, a visionary in the field of enterprise architecture and business architecture. Terry's insights into the evolution of business models, the importance of ontology in architecture, and the potential of AI to shape our future were not only thought-provoking but also a reflection of his extensive exper...
Today I had the pleasure of chatting to Jignesh Jamnadas, Chief Operations Officer at Mosaic, about his Blueprints for Success. As a Senior Finance and Operations Executive, Jigs (as he is known to many) has a holistic understanding of all facets of business and a flair for managing both people and processes. Having worked with Jigs, I was struc...


Upcoming Live Webinars


Copyright 2006-2024 by Modern Analyst Media LLC