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New Post 1/19/2012 11:23 PM
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User is offline Tejasav Kalra
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Horizontal or Vertical Cross-Functional Flowcharts or Both? 

 Dear All,

 

I'm in the middle of defining processes for a business partner of ours. I need to also provide them with cross-functional flowcharts.

Now, I know that horizontal flowcharts are used to highlight the process and vertical chart highlights the responsible personnel.

I need to check what is the best practice to be followed? Which flowchart should I procide? Should I give both the flowcharts or it would be redundant to do so?

 

Thanks!

Tejasav

 
New Post 1/30/2012 3:27 AM
User is offline Craig Brown
560 posts
www.betterprojects.net
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Re: Horizontal or Vertical Cross-Functional Flowcharts or Both? 

 Not sure what you men in your description.

My experience isuggests convention is as follows;

  • cross functional flows on swim lanes with horizontal flows, swim lanes stacked up
  • procedure manual or work instruction presented vertically

The latter would be the step by step interaction on a trasaction. The former would be end to end on the process.

 
New Post 4/6/2012 5:34 AM
User is offline pangster
1 posts
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Re: Horizontal or Vertical Cross-Functional Flowcharts or Both? 

 Craig Brown wrote

 Not sure what you men in your description.

My experience isuggests convention is as follows;

  • cross functional flows on swim lanes with horizontal flows, swim lanes stacked up
  • procedure manual or work instruction presented vertically

The latter would be the step by step interaction on a trasaction. The former would be end to end on the process.

 

Agree with Craig - this is how I've always used them?.. it depends on what you need to provide.  Process E2E for example would be horizontal and transaction based/work flow would be vertical.

 
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