Forums for the Business Analyst

  Modern Analyst Forums  Business and Sy...  Usability and U...  Document Management - Indexing Search Tool
Previous Previous
Next Next
New Post 8/31/2012 10:47 PM
User is offline John
1 posts
No Ranking

Document Management - Indexing Search Tool 


My area is responsible for imaging mortgage related documents to a central repository. Each document is indexed to a unique doc type for future accessibility (e.g. processing, servicing, etc). My team maintains the standards for the referenced doc types. We support operations by updating/editing doc type descriptions, tips, AKA's, sample images, etc. These classification standards are housed within our access database which is interconnected with other related databases (privacy, quality, doc type search tool, etc).

Currently, we are in the process of reevaluating our administration tool. Has anyone went through a similar process within their company? If so, what kind of technology transition did you see and how well did it work? We are also reevaluating our doc type search tool. Our doc type search tool gives processors the ability to search various descriptions, AKA's, tips, etc. An image library is also connected to each unique doc type, which allows processors to view various sample images. These tools and functionality have all been created as a means to increase indexing quality. However, we are searching for something more powerful and user friendly.

We would like to make sample images more accessible. Currently, you have to search by keyword(s), which pulls up associated doc types, then you have to double-click on the doc type you wish to view, which finally opens the connected image library folder. I have pondered the idea of making each sample image OCR eligible, which would give processors the ability to search portions of sentences and pull up matching example images. However, there is no way to collect the endless amount of mortgage related documents found within the industry today. Also, many images get scanned in are not of the best quality, which hinders the effectiveness of applying OCR. Basically, I'm wondering if anyone has experience with these types of issues and what type of software/online services did you use in order to solve the underlying problems? Can this type of doc type metadata be housed in an environment that is powerful enough to be interconnected with other systems and have advanced functionality built within it?

Any feedback would be very much appreciated.


Previous Previous
Next Next
  Modern Analyst Forums  Business and Sy...  Usability and U...  Document Management - Indexing Search Tool

Community Blog - Latest Posts

In today's dynamic business environment, mastering effective business analysis techniques is crucial for organizations aiming to achieve sustainable growth and competitive advantage. Business analysis involves the systematic evaluation of business processes, requirements, and strategies to uncover insights that drive informed decision-making. T...
For many years now, a lot of people have found it difficult to identify the difference between Sankey diagrams and parallel sets. The two have made headlines, given that most people find it challenging to note what makes them different from each other. What remains to be undeniable is the fact that the Sankey diagram is among the top data visualiza...
Hosted by Deirdre Caren on Agora Insight's Blueprints for Success - Business Architecture and AI In our recent conversation with Joseph Edward, we explored the transformative power of business architecture (BA) and technology as tools for uplifting communities. Joseph, with his rich background spanning from education to IT leadership, shared...



Copyright 2006-2024 by Modern Analyst Media LLC