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New Post 8/16/2012 2:31 AM
User is offline richardegginton
7 posts
10th Level Poster


Visio Vs Smartdraw For A Full Business Review 

Good Morning All

I have just been given the task of process mapping the business I work for, we are a 35 employee manufacturing company, I have decided to follow the steps of ERP selection as this route gives the outcome we are looking for (although ERP may not be selected at the end of the process.

At present I am looking to put together the 'as is' maps to attempt to highlight failings etc.

I have visio premium as a software to use (but could look into others if more suitable).

whilst looking into process mapping techniques etc, I found the following site which shows the level of detail I am looking to achieve.

http://www.smartdraw.com/enterprise/vpm/collections/hr/master_process/

What I am am wondering is:

In visio, can you do the same as the above?

One of the key outcomes for me is to identify the process failings between processes i.e. if x does not work it gets passed to x to fix and then passed to x etc etc and then comes back to complete the initial process.

I have looked at the BPNM processing but this also seems linear orientated rather than show the system fully.

Any help would be greatly appreciated.

 
New Post 8/16/2012 3:05 AM
User is offline richardegginton
7 posts
10th Level Poster


Re: Visio Vs Smartdraw For A Full Business Review 

The main area that I am interested in is linking the organisational chart, to the job maps and department maps and then linking the processes and being able to link between them.

Analytics would be very helpful also so we can put times and costs against each of the individual tasks within the process for analysis

Any help / direction would be great

 
New Post 8/16/2012 3:58 AM
User is offline Kimbo
454 posts
5th Level Poster


Re: Visio Vs Smartdraw For A Full Business Review 

Hi Richard,

Problem with Visio is that it is only a drawing tool. One step up from paper and pen. Try a modelling tool. I use Enterprise Architect from sparxsystems.com. There are others and everyone has their favourites.

In your place I'd use BPMN. I'm confident it will map your processes. Starting from a high level key process / context diagram you can work down and define your company's processes to the level you wish. In my experience many processes cross business unit / department boundaries and its important not to work in silos. So, your org chart may not easily map to the processes but it probably will in a lot of cases. Another problem with using your org chart to define your actors is that you can easily lose site of the actual role being undertaken. 

Not sure that answered your questions and I've probably made assumptions that aren't true? Post more questions, I'm sure others will jump in with opinions / answers.

Kimbo

 
New Post 8/16/2012 4:07 AM
User is offline richardegginton
7 posts
10th Level Poster


Re: Visio Vs Smartdraw For A Full Business Review 

Thanks for the info.....our business is currently structured in a very 'silo' way, hence the reason ive been set the task to map 'as is' from this we will do a 'to be' removing the silo's and structing the company into teams. I am using brown paper to help map and then wanting to transfer this onto visio to manipulate / amend the processes from the as is to the to be and then present the findings

Problem I face is that with every process  being intertwined with others and people involved in any of them, its quite a complex structure that visio doesnt seem to be able to take....another problem is that although im computer savvy, im only a beginner in these softwares and dont really know which would be best to use in my circumstances to achieve our goal which is....map the business....identify the swots for each process and adjust the business model to streamline and improve.......it looks like once I reach this stage, visio would be useful but I want to use something throughout to map the changes etc

 
New Post 8/16/2012 6:40 AM
User is offline Tony Markos
493 posts
5th Level Poster


Re: Visio Vs Smartdraw For A Full Business Review 

Hi:

BPMN is sequence-based.    Per data flow diagram theory, business systems, especially at higher levels of abstraction (i.e, bigger picture level) tend to be non-sequential.  Simple example:  A Context Diagram - which is a Data Flow Diagram with the entire system shown as a single process - is non-sequential.  DFD theory - and my experience - says that one can not diagram a non-sequential system with a sequenced-based technique.

If you are having problems sequentially diagraming process flows, I suggest using DFD's for the higher levels of abstraction and then switch over to sequence based techniques for detail levels.

Don't have time to go to other web pages. Suggestion:  Formulate questions that you have from that other web site and ask them here.

Tony 

 
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