Login

Forums for the Business Analyst

 
  Modern Analyst Forums  Business and Sy...  General  Documenting Process flow for existing system
Previous Previous
 
Next Next
New Post 3/1/2011 8:20 AM
User is offline srikanth
33 posts
9th Level Poster


Documenting Process flow for existing system 

Hi All,

There is a eprocurement system that exists in our company and there has been problems with that system and the support team was given training to resolve the problems. The training was a failure because they don't understand the workflow. Now, I have been tasked to document process flow or work flow for the existing eprocurement system. Can you please guide me how to start this. Buy reading the user guide I get an idea how to use but doesn't give any idea of process flow.

Please post comments.

Regards,

Srikanth

 

 
 
New Post 3/1/2011 8:55 PM
User is offline KJ
243 posts
6th Level Poster


Re: Documenting Process flow for existing system 

 

In the ‘old’ DFD days, you’d ignore the design features and create the “essential” process, defining what needs to be done, rather than how its done. Because you working with an existing system its “hard” to extricate yourself from how the system does things; and therein is your challenge!
 
So for procurement you’d start with the “essential” processes: (borrowed the following from (scm.ncsu.edu)
1.                  Identify or anticipate material or service needs.
2.                  Evaluate potential suppliers.
3.                  Select suppliers.
4.                  Release and receive purchase requirements.
5.                  Continuously measure and manage supplier performance.
 
You’d flowchart steps 1-5 (high-level); then you’d work on each step providing more detail. For example, step1, you’d identify what is needed to identify “service needs” etc. You'd match the SCM site's processes to suit yours (provide the appropriate acknowledgements) .Note the diagrams at http://scm.ncsu.edu/public/procurement/index.html.
 
Once there’s understanding of these “essential” processes; then you apply your systems Functions/Screens to each of the processes.
 
Warm regards,
Keith
Ps. I have no association with scm.ncsu.edu
 
 Page 1 of 1
Previous Previous
 
Next Next
  Modern Analyst Forums  Business and Sy...  General  Documenting Process flow for existing system

Community Blog - Latest Posts

Agora Insights International
Agora Insights International

Fabricio Laguna talks Business Analysis and AI

Fabricio Laguna talks Business Analysis and AI
I recently connected with Fabricio Laguna, aka The Brazilian BA. Fabricio is a passionate and pioneering business analyst from Brazil. During our conversation, we had a thought-provoking discussion on how artificial intelligence stands to shape the field of business analysis in the years ahead. While AI promises to transform many aspects of busines...
Agora Insights International
Agora Insights International

Business Architecture, Ontology and More with Terry Roach

Business Architecture, Ontology and More with Terry Roach
It's been a privilege meeting Terry Roach, a visionary in the field of enterprise architecture and business architecture. Terry's insights into the evolution of business models, the importance of ontology in architecture, and the potential of AI to shape our future were not only thought-provoking but also a reflection of his extensive exper...
Agora Insights International
Agora Insights International

Jigs Jamnadas -Blueprints for Success

Today I had the pleasure of chatting to Jignesh Jamnadas, Chief Operations Officer at Mosaic, about his Blueprints for Success. As a Senior Finance and Operations Executive, Jigs (as he is known to many) has a holistic understanding of all facets of business and a flair for managing both people and processes. Having worked with Jigs, I was struc...

 



Upcoming Live Webinars




 

brought to you by Modern Analyst Media LLC enabling practitioners & organizations to achieve their goals using:

Copyright 2006-2024 by Modern Analyst Media LLC