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New Post 4/24/2012 6:56 AM
User is offline jn1520
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SaaS Business Requirements - Workshop and Demo 

First of all, it's a pleasure being with good company and a great resource for experience and knowledge.  I want to thank you in advance for any feedback and guidance.

I am a new BA for a multi-tenant SaaS provider within the Life Sciences industry.  We offer a SFA/CRM solution and my main function is to conduct Business Req. gathering sessions via demo (mostly screenshots/config) on a pre-configured system.  To say the company's method is Agile would be an understatement because there is very minimal documentation.  Coming from the pharma side, within a regulated environment, I'm coming from a completely different mentality having worked on projects that were heavy documentation.  Also my role was that of a hybrid so I'm not fully experienced.

With all this in mind, does anyone have suggestions as to how to conduct these sessions?  It seems as if there will just be a lot of Q&A (how does this screen look?  change LOVs? etc...) From what I know/understand, pharma clients in this space like to work quickly, especially on the sales (SFA) side of the business.  This explains why companies like mine and others ( use this approach.

Overall, just looking to see if anyone has had similar experience and looking for suggestions.  Thanks!

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