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New Post 4/9/2012 5:02 PM
User is offline Kimbo
454 posts
5th Level Poster


Re: Use Case feedback 
The person initiating the action is the primary (or initiating) actor i.e. your business user. i suspect sending the notification (email is your solution) is probably an exception in another use case and not a use case by itself. In the use case diagram you show the initiating actor to the left and the associated actors to the right (the notification recipients). Kimbo
 
New Post 4/10/2012 7:14 AM
User is offline M.Islam
18 posts
9th Level Poster


Re: Use Case feedback 

 can you explain to me why this is an exception path?

if there is any issue that may arise from any report email to another department and trying to solve any discrepancies could be a different use case i can creation i considered although what you said absolutely makes sense but can i show a seperate use case showing all the interaction between business and that department.

what about when the other department creating the ticket after getting an email from business user, who is the primary actor( business user or the other department)? do you think that is also another exception path as well or i can make this a seperate use case scenario like identify reports with error and act regarding to that such as creating a ticket and so on?

 

Thank you.

 

 
New Post 4/10/2012 3:49 PM
User is offline Kimbo
454 posts
5th Level Poster


Re: Use Case feedback 
Yes the notificstion can be a separate use case if uou wish. Include it in other use cases. You answered your second question yourself. The other department creates the ticket so it is the actor Kimbo
 
New Post 4/11/2012 12:05 PM
User is offline Putcha
6 posts
10th Level Poster


Re: Use Case feedback 

Dear M Islam: 

You have given a good text description of your project / assignment but that is NOT sufficiently clear for Use Case modeling. 

It is not clear what the TO BE PROCESS IS and WHAT functions / services are assigned to the System to be developed.  It is NOT clear if there is ONE System for NA and NB or multiple Systems.  Based on TO BE PROCESS MAP shown in BPMN or UML Activity Diagram A USE CASE DIAGRAM must be created separately for each System.  Then one can proceed to Use Case Descriptions of each Use Case.

KIMBO seems to be an experienced Analyst but I am not sure that a new professional like you can make good use of his inputs.

I would be glad to provide systematic and rigorous training for Use Case Modeling to you and other professionals / users.  The first session over Skype will be free.  Then you can decide if you wish to proceed with my proposed training.  I estimate that it would require 4 to 5 Sessions of 60 to 90 mnts each.  email to [email protected] for details.  Best wishes,

[email protected]

 
New Post 4/11/2012 3:49 PM
User is offline Kimbo
454 posts
5th Level Poster


Re: Use Case feedback 
Hi Islam, Don't listen to Putcha. Try reading some books first and see how you go. Look for a mentor at your office. Putcha, no one is suggesting the description given here was his business model. That's just silly. Islam watch out for scams from people who spam these forums - he has three other posts as well today. If you decide to take lessons make sure you check the skill level of the person giving the course. Better still look for some accredited courses. Kimbo
 
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