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New Post 11/9/2009 9:28 AM
User is offline seaduspx
4 posts
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Requirements Sign Off 

Here's what the business wants from the application - "A minimum of 100 forms shall be validated in a 24-hour period."

The IT shop has stated that they are not sure that they can do it, but they can try. The business has stated that "this is what we require."

Question: Since IT is not sure if they can meet this requirement, should it be documented? After all, this is what the business wants. But by putting their signature to the reqs doc, IT feels as though their hands will be held to the fire. If IT doesn't know if they can meet the requirement they should sign off occur?

The business side of the org currently has a system that CURRENTLY validates 100 forms in a 24-hour period. The current system was designed by an outside vendor. The internal IT division has been charged to create a new system and the business side wants to keep this particluar capability. IT has stated that they want to comply, but they don't know if there design will be able to do it until after the fact.

What do I do? Others want sign-off on the requirements.

Thanks!

 
New Post 11/9/2009 9:41 AM
User is offline Tony Markos
493 posts
5th Level Poster


Re: Requirements Sign Off 

Hi:

Sounds like IT is not sure of the scope (i.e.; extent) of the effort required to meet the business requirement.  So, first thing, document and verify the scope of the system.    After you know the scope, then figure out if IT has the manpower/expertise to deliver the required solution within the available timeframe.    Negotiate as required.

Tony

 
New Post 11/9/2009 9:58 AM
User is offline seaduspx
4 posts
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Re: Requirements Sign Off 

IT has stated that they won't know until it's actually in production.

I'm not sure if there is any room for negotiation.  The business side has stated that, "we have it now.  we don't want to lose it with the new system."

Question - Who signs the requirements; both IT and the business?  And if IT does, does this hold them accountable for getting it done?

Thanks!

 
New Post 11/9/2009 10:28 AM
User is offline David Wright
141 posts
www.iag.biz
7th Level Poster




Re: Requirements Sign Off 

"The IT shop has stated that they are not sure that they can do it."

This a HUGE problem for your company. IT cannot determine what the solution might be or estimate a cost/time for delivery? Why can't they answer this question?

Any way, Business people sign-off on requirements as a statement of their need. No one else signs.

IT needs to estimate the work required, at a level they are willing to commit to. Otherwise, don't start anything until they do.


David Wright
 
New Post 11/9/2009 12:25 PM
User is offline Brian
2 posts
shadowfoot.com/footprints
No Ranking


Re: Requirements Sign Off 

I read this issue as one that IT believes it cannot design a solution for.

  • Is there a human component to the form validation?
  • Can IT say how many forms they believe they could validate in a 24-hour period?
  • What is the maximum number of forms the current system has actually signed off in a 24-hour period? Just because thesystem says it does that doesn't mean that the current process hits this limit.
 
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