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New Post 11/14/2007 1:59 PM
User is offline kris
12 posts
10th Level Poster

Re: Requirements Role-play: Bank ATM Example 
Modified By Modern Analyst  on 11/17/2007 6:36:50 PM)

Hi Adrian/Sr.BA’s,

Before I move on to the next step of approaching the S/H’s for more information and reviewing the current set of requirements, I am putting up the requirements list I have prepared based on the questions I asked the S/H and the S/H’s response.

There are a few more questions I need to ask the S/H however I have included them in this list so I don’t miss them out. (They have red comments)

My questions to you:
The answer about dropping a requirement (2) and including it for a future version
The business user has told me that they would like to drop this requirement (current version) as they do not have an automated password generator. I on the other hand would prefer to run this pass the IT team before dropping this requirement.(just in case they have an existing solution) Do you think I am safe in taking this forward to the IT team or will you consider that it would be better to put it down for the next version.

Regarding the interface between the ATM and the OBS:
Should I expand more on these requirements? When I send my draft version of the requirements list to the S/H and the IT team I intend asking them if there is anything else I need to consider for the system and include in the requirements list. I may or may not get more information.

Any comments and suggestions with the list I have prepared that will help me in my next steps would be much appreciated.


Requirements list updated 0.1 – 14/11/07 is attached.

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New Post 11/17/2007 3:51 PM
User is offline Adrian M.
764 posts
3rd Level Poster

Re: Requirements Role-play: Bank ATM Example 

Hi Kris,

I'll review the list of requirements but I want to give the other Sr. BAs a chance to give you some feedback...

Best regards,

- Adrian

Adrian Marchis
Business Analyst Community Blog - Post your thoughts!
New Post 12/1/2007 10:43 AM
User is offline sosana
1 posts
No Ranking

Re: Requirements Role-play: Bank ATM Examply 
Modified By sosana  on 12/1/2007 1:46:30 PM)

Hi everybody,

I want also join the game as a junior BA. (I have no  previous experience in this field...)

I'd like to add following questions to the list provided by Kris.

1) So you have identified customers of the Cyberbank (a persons who have Savings account, Cheque account, Certificate of deposit’s (CD accounts) or Money market accounts in the  Cyberbank ) and OBS(the Cyberbank’s main on-line banking system) will be able to interact with the system. Is there anyone (anything) else?

2) In which Currency customer will be able to withdraw money from ATM (only in USD or also in another currency e.g. EURO)

3) What banknotes will  be accepted by ATM ( Is there any constrain on it, e.g. Will be the customer able to withdraw $431 or  only amounts which are ended on 5 or 0 430 )

4) Do the customers pay any fee for transactions? (I mean Cyberbank customers)

5)  must the system support multi languages?

6) What is maximum time of client inactivity after he insersts the card? and What happened next?

7) I'm also interesting how many simultaneous transaction should the system support

p.s. I hope these questions don't sound very unrelated :)

New Post 12/4/2007 8:20 AM
User is offline Chris Adams
323 posts
5th Level Poster

Re: Requirements Role-play: Bank ATM Examply 
Modified By Chris Adams  on 12/4/2007 11:26:38 AM)

Everybody has been doing a great job of identifying some very important requirements.  I want especially commend Kris on spearheading this effort so well.  You are doing a great job.

I think the most common question I here from Jr. BAs (and Sr. BAs really) is how do I know when I'm done.  First, I like to use several techniques to try and ensure that I've thought about the problem from all angles.  Here is a forum topic that talks about thinking outside of the box. It highlights a few easy ways of ensuring you don't constrain your way of thinking while gathering requirments.  

Also, check out this blog post by Adrian describing a great method for knowing when you are done gathering requirements.  Its called The Popcorn Way.

Chris, Business Analysis Manager

Chris Adams
Core Member –
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New Post 12/4/2007 6:54 PM
User is offline Craig Brown
560 posts
4th Level Poster

Re: Requirements Role-play: Bank ATM Example 

Hi Kris,

I would informally go to the IT guys and get an informal feasibility check on the requirement.  I would also be likely to keep it in the specs but spend time on managing people's expectations.  And if it really is an unlikely one for delivery I'd be looking for contingencies.

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