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New Post 5/6/2008 12:07 AM
Informative
User is offline Sr. Business System Analyst
5 posts
www.elixirwebsolutions.com
10th Level Poster


Client needs to understand the flow and scope 

Hi MA Core member,

I am preparing some initial documents regarding the project scope and flow which shall be passed to the client also. The matter of course here is the client is quite unknown about the technical stuffs. She just described like "I can manage my site, products, follow-ups with my clients ..." in the initial project communication. Though I am clear about the picture, I need to provide the document to her so that I could ensure that the project shall not go beyond its scope. How should I do it??? Any specific terminology or way. I am afraid she coudl understand use case..Kindly advice.

 

 

 
New Post 5/6/2008 9:58 AM
User is offline VN
34 posts
9th Level Poster




Re: Client needs to understand the flow and scope 
Hi Mahabir Prasad,
 
It is very rare the client to be familiar with the technology the project will be using and the technical team to know all the terms from the business side.
The document you will produce has to be equally understood by all reviewers. To avoid ambiguity and confusion you may provide a glossary where the terms used in the document are described. There, you may include terms like “product”, “client”, “follow-up with clients”, etc. as needed. Then you only need to update the glossary and provide it together with the documents to be reviewed.
In addition, you may have to talk to the client to clarify her needs before preparing the documents you are talking about. These meetings will be time well spend if in addition you describe to her the process you are going to follow for requirements elicitation, documentation and review.

 

-Vessela

 
New Post 5/6/2008 10:33 AM
User is offline Sr. Business System Analyst
5 posts
www.elixirwebsolutions.com
10th Level Poster


Re: Client needs to understand the flow and scope 

Hi Vessela,

Nice hearing from you. What I am trying to prepare is something which should cut repetitive wok in the process and the same document can be used by both: our technical teams and the client . I was thinking about textual use case presentation in the SRS to describe the functional requirement, even I have done up with one more section as well. I am still not sure of including use case diagrams..as it might create a nightmare for her to understand the flow. I want make sure her what is going to be build and how she could get benefitted out of this. Also, I am eyeing on the usefulness of the product.But in the meantime, I want my developers to understand the conept/flow/objects from the same document. I am not seeing of preparing any seq. diagram for this. Kindly suggest.

 
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